BIGFUN - Theme Park

We went to a friend's birthday party and the space seemed ideal for children. At a time when the discussion about refined sugars is so active, the snack they provide to the kids is completely out of place ... the kids left it was disastrous, because they unnecessarily called the groups of 2 birthdays at the same time and chaos ensued, since the space is reduced for so many people (children leaving and parents receiving them) ..

I usually do not usually comment when things are unpleasant because word of mouth works very well, but honestly what happened this year I need to alert you to the bad faith of the owner of the establishment. It was my son’s second birthday that I celebrated in space bigfun, last year it went beautifully I had nothing to say, I even made a point of saying to other parents that it was all excellent, because I was able to bring a homemade cake to the parents and some snacks because parties in the morning with small children parents stay in the space waiting for the party to end, and even at the end of the party the employee questioned that the rest of the snack (popcorn, jellies, gum sandwiches, etc.) could take because it is already paid and is ours if we want to take it, or else they threw it away and I took some things. This year it wasn’t so they didn’t let me take the homemade cake that was only for the parents, it wouldn’t be for the children in the event that something happened oisa, at the end of the party i couldn't bring some things left over because as children would be at home the jellies that weren't even open didn't let me bring them because they are the rules of the space. At the end of the party, when I made the payment, I didn't notice that the amount they were charging was higher than the number of children, it was resolved but with a lot of bad will from the owner. In short I can even agree not to take food to the place (it forces consumption at the bar with prices they want) and the snack that is paid where there are a lot of things left because the children eat little you can't bring anything, I can only think that they will put it at another party and charge the other family again. I will never come back, I leave the alert here on this issue of birthday parties, because I think that at the level of employees I have nothing to say as well as the amusement park I think is very good for children, but unfortunately the people who represent it are responsible has no attitude to be in charge of a business acting in bad faith and unprofessional.

After paying a € 80 down payment for a birthday party in March 2020, the current pandemic situation has emerged. However, in an effort to get the money from the sign, we realized that the space had been closed. No emails were answered and the phone had been deactivated. More than the loss of money, what really revolts me is the attitude of people who did not have the decency to return the money transferred, by us, to trust. It is to regret.

Amusement park with a very cute route for the kids to have fun and socialize with other children. Parents can stay with their children or rest in the café which has a panoramic view of the park. The park has several monitors (as) that are attentive to children. It is good to bring practical and fresh clothes and a change of clothes because the kids are very sweaty from the exercise they do! Non-slip socks are also a good idea especially for the little ones, to be able to climb over obstacles more easily.

Great place to take kids to play a little or to have a birthday party !!