Caetano Sport | Audi

Reliable staff, fast and enlightening service.

Very professional and great service ... thank you

Excellent presentation and service provided by trusted professionals, I recommend!

Attention to the prices practiced, namely in consumables! The oil recommended by Audi is the Castrol Edge Professional 5w-30 LongLife III. The price is around 10 -15 liters on any commercial surface. I was charged 37.5 euros a liter. A shock and that makes me fend off any idea of ​​revisiting this space and buying any car. In this second point I was also almost endrominado to buy a service vehicle in which they hid the state of some components.

Excellent service with prices above average. Quality pays for itself! ...

Review carried out on 11/08/21. As usual, efficiency and friendliness of the team.

After service performed on 11/13/2020 - Oil Brakes and also Bleeding Clutch System - according to Invoice SFJ / 1867/2020 in the Audi TT vehicle registration number: 93-QJ-36, I found on 12/09/2020 in the morning that the car did not it had a clutch - the pedal got stuck in the bottom! So, without a clutch, I had to leave my car in the parking lot at Av. Luísa Todi and move to Hospital in my wife's car. I emphasize that, given the current situation of Pandemic, I have few trips outside the city of Setúbal, having even stopped at the weekend and holidays from 05/12 to 08/12/2020. On 09/12 at 14: 18h, my wife called Caetano Setúbal Audi to ask for help for this sudden unexplained and unthinkable breakdown, the answer was to put the car in a trailer and take it to the Caetano Setúbal Audi workshop. Of course and without an answer I expected from you, first, from any employee of your workshop to come and see this damage in Setúbal on the spot ?, or send a trailer, they treated the customer as if it were a problem for that customer! But no, the Audi had recently made 13/11/2020 a Clutch Bleed! (?). After all, after speaking on that December 9th with another workshop in Setúbal, I was treated with efficiency, efficiency and respect, as a collaborator from that workshop came to see the car and decided to call a trailer, which I paid for and thus solved the initial problem of non-circulation of the vehicle. Audi. The very next day he had the car fixed and running again. The question to Caetano Audi Setúbal and about the Clutch Bleed? In the end, did you check the maintenance, after engine testing, of the brake oil levels? Did they check for a problem? The problem of having my clutch pedal stuck to the bottom after activating it, was the first time it happened to me, in a normal hydraulic clutch (?) And apparently without mechanical damage. Now the Audi circulates and if there is a new problem, I already know which workshop I go to! But I never expected such a response from a brand and after having been in your workshop a few days before, where even the car had anti-viral treatment !! I apologize for the inconvenience, but this has never happened before with this Audi or previous brand! I hoped you had at least one service that would allow you to resolve how it was resolved, a breakdown after service you previously provided in a controlled Inspection / Overhaul on the Audi display! 12/16/2020 José A. Lopes da Costa Setubal