CAM, SA - MITSUBISHI

I recommend this dealer (multi-brand). Excellent service from the commercial: Alexandre Cardoso and Luis Filipe (receptionists), very professional and friendly.

Competent professionals and good car service!

I had a new tool box that was closed, after leaving the workshop I found that a bit of umbraco was missing .... difficult to prove, but I am 99.9% sure it was complete when I left the car there. Even because I had never used it.

Well, I'm going to talk about my experience so far (08-07-2020) at the Fiat workshop in Rio Tinto. I just have to say well until now, it is obvious, from the reception service through the workshop manager Mr. Filipe, to Mr. Carlos Silva for parts, to the workshop staff, all friendly and professional people, the service was what is expected of a brand that wants to grow and make its mark on our automotive market. That's how the service performed in this workshop is, I did the first review of my Fiat 500X City Cross 1.0 of 120 hp with 10 000 km and in my humble opinion they were correct in everything, the price was adjusted for what was done in my opinion , being the first revision in which there was little intervention by the mechanics. I have nothing negative to point out so far there is Fiat in Rio Tinto. I hope they will always continue like this, because only in this way do they win current customers and other future customers when they see feedback from current customers. This is the secret to the success of any business, of any company. Because satisfied customers make a brand grow, never forget it pk the word spreads to other future consumers and through people's feedback, they lead or not other people to go to these dealers. So so far my opinion is that, yes, I recommend this Fiat dealership in Rio Tinto. And I just don't give the 5 stars in the evaluation, because I prefer to wait for other interventions that may arise and depending on the way it is attended to and the problems solved, or I will not come here to expose the situations and evaluate in the most correct and fair way always and only based on the my experiences. I'm going to talk about my second visit to CAM in Rio Tinto which was on May 28, 2021, the top service as it has been so far, cordial and friendly by Mr. Luís Simões, at least with me it has been 5 stars, which is expected from a workshop manager. The waiting time seemed to me to be fair for the type of intervention that was done, review of 2 years or 30 000km. The price of the review is a little more expensive than the first one but it seemed adjusted to me considering what is done, assuming that what comes on the invoice was what was done and I believe it is, otherwise I wouldn't even put the p+es in this workshop of course. I continue to recommend this workshop of course and recommend it only for my experiences and not to benefit from it pk if I have to say bad for some less pleasant experience that I have had I will also say it here, pk I know there are no perfect workshops and this one certainly isn't either , but so far I just have to say well, even pk the car has left there without problems.

A lot of attention to these unscrupulous liars, at the request of Mr. Luís I left my car to estimate a breakdown without QQ disassembly, a budget of around € 1200 was presented to change an oil cooler and the respective cleaning of the water system , cooler costs about 100 € in A.vieira parts, as I did not accept the budget, they charged me 123 € on budget. Nothing was said about this amount when I asked for a quote, Mr. Luís said he should have asked !!! In other words, a trap to withdraw money from customers, AVOIDING THIS WORKSHOP, ARE NOT HONEST.

In addition to the service being expensive, they changed absolutely nothing during the review. The car had problems due to the fact that the oil filter was not changed, nor the air filter, nor anything at all that I paid for. not recommend at all