CTT de Ermesinde

In Plano Estado de Ermegência, you cannot count on CTT. I await an order will 15 days. The first shipment, returned to order, referring meet anyone. I'm home is 1 month. In the second reference, the order goes to the postman will two days. These professionals do not know the problems that cause the other ... Admire is a day have no work, no one needs such a bad service as Thy. Close is a favor that will make Community.

I'm already on the 12th consecutive call with no answer. I have a delivery in distribution since Monday. tracking said there was an attempt at delivery. I called customer support at the 4th fira to find out what was going on. I was told that there was an error and that it would be delivered the next day. this story was repeated on Thursday. today, friday i made a point of contacting CTT in the morning to make sure the order was delivered. To my amazement, the operator told me that there was an error and that it should no longer be delivered today. Meanwhile, I continue to make consecutive calls and no answer from the ermesinde center.

Professional and friendly service. However, in Covid's time, there is no control over the number of people inside the store or order - there are weeks when you have to queue in order, others when you have to enter, get a password and wait. They could and should have a warning of the rules to follow, avoiding many problems and discomfort.

They must not have a phone. My neighbors down the street and who are each other's postmen. Orders or and the neighbor or says insufficient address (I call the ctt Lisboa line, the address is correct). Am I running around and upsetting myself and paying the delivery costs for this? What are you doing?

It's a little shame, they're able to go without going down the street for a month

Very slow service (one hour on the street / sidewalk, transit area); inside the store, there is no spacing between people (people who take off tickets and wait for their turn inside the store, without any control); many complaints from the postmen, who only leave warnings and do not ring the recipients' bells, including mine and the reason why I had to go to this store today.

The services leave something to be desired. Note that it's the management's fault, the workers are nice, but without eggs they can't make omelets.

In addition to the slow service, orders are rarely delivered, and you are obliged to come to this post to wait at least 30 minutes. When they are delivered, they ask to go to the door of the building to pick up the order (the only carrier that asks me for a similar item) or drop the order down the stairs. The only good thing to point out is the service in the store, which is friendly, otherwise all the service is weak, inefficient and unprofessional.