CUF Tejo Hospital
2.9/5
★
based on 8 reviews
About CUF Tejo Hospital
Nas hospitais e clínicas CUF queremos assegurar um elevado grau de satisfação dos nossos clientes e familiares em todos os contactos que tenham com os nossos serviços.
Poderá encontrar as respostas às suas dúvidas na página de Perguntas Frequentes ou, se pretender marcar uma consulta ou exame, siga a página das Marcações.
Se, ainda assim, não ficar esclarecido contacte-nos através do formulário ou telefone.
Contact CUF Tejo Hospital
| Address : | Av. 24 de Julho 171A, 1350-352 Lisboa, Portugal |
| Phone : | 📞 +9 |
| Website : | https://www.cuf.pt/hospitais-e-clinicas/hospital-cuf-tejo |
| Categories : | |
| City : | Lisboa |
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Biancamaria Puppo on Google
★ ★ ★ ★ ★ Staff little or not at all kind. Bad management of reservations, they gave me an appointment and then they got it wrong. they had to give me the test results on a specified day and then no missing results. For being a private clinic it is completely disorganized never again
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Ana S on Google
★ ★ ★ ★ ★ Waiting for hours to hear “you need to take a covid test” and was sent home? Which, according to the doctor, was supposed to be free of charge yet I was charged for ridiculous things that weren’t performed, plus the free covid test. Went home sick without diagnosis and recommendations of what I should be doing. Sent an email, nobody got back to me, but, they are very fast at sending invoices! Disgusting service.
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Nicole McBride on Google
★ ★ ★ ★ ★ The absolute worst hospital experience of my life. Rude, condescending doctors with not one ounce of empathy, especially if you are a foreigner. Also, the ticket system with all the different rooms is an operations embarrassment. Find a other hospital and don’t waste your time here.
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Miguel Ferreira on Google
★ ★ ★ ★ ★ This place is a total mess.
I’ve visited several times during August and September after an accident and every time I had to wait about an hour. Last time there were so many people waiting that there was not even place to sit in the waiting room.
Besides the wait, twice I came to appointments that had to be rescheduled a few days later, due to administrative errors. Of course they had no problem charging for the visits when I just came to waste my time.
One of the doctors initially refused to provide the medical report for my insurance. I actually had to beg and apologize for the inconvenience of daring to demand her to do her job.
Better just go to the public hospital and avoid giving your money to a company that has no respect for their customers.
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Melville Kitson (Mel) on Google
★ ★ ★ ★ ★ Having read many of the other reviews I was nervous about my visit to this hospital. There was no need. I was welcomed from the moment that I stepped in to the front door. I was early for the appointment and so the lady at the front door suggested that I might like to wait in the cafeteria downstairs. All this was in English which is my mother tongue and which makes it easier for me in strange situations.
When the time came for the appointment I was speedily dealt with at reception on the ground floor. They referred me to the fourth floor reception where I was again welcomed and dealt with by a man who spoke wonderful English. I had a wait of less than five minutes in the waiting room before being called through for my tests which took about an hour. I was impressed with the professionalism of all the people with whom I came in contact. The cleanliness of all areas that I visited was superb. I cannot fault the staff or the surroundings into which I was welcomed.
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Cassandra Giltrow on Google
★ ★ ★ ★ ★ My husband and I were very weary about coming here to do a procedure, because of the reviews here, but we were blown away by the welcoming friendliness, professionalism and excellent care. Never too old to learn.... each case is one case. Thank you Cuf Tejo for taking such good care of my husband
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David da Silva on Google
★ ★ ★ ★ ★ My partner and I entered CUF Tejo Emergency Unit at 21h17, it’s now 00h30, I’m a green code, I’ve been seen to, given a script and not assisted for my intense headache. My partner is a yellow code, he is still waiting after 3 hours. He came in with a fever of 40, and it fluctuates. They don’t do anything. They leave you to sit on the worlds most uncomfortable chairs with fever, and aches. NEVER AGAIN will I support this hospital group. We pay high private medical service yet can get better treatment in government. Absolutely unacceptable! Disgusting actually!
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João Cardoso on Google
★ ★ ★ ★ ★ Good care, but incredibly disorganized hospital.
I've experienced everything from doctors being over 1 hour late, appointments being rescheduled without warning, exams being lost, appointment requests never being returned, and prescriptions not being renewed. I already brace myself that any time I need to do something at CUF I'll have to be calling them a bunch of times to get things resolved.
If this hospital got its act together and was more organized, it would be 5 stars.
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