Departamento de Identificação Civil (Boa Hora) - R. Nova do Almada 35

4.4/5 based on 8 reviews

Contact Departamento de Identificação Civil (Boa Hora)

Address :

R. Nova do Almada 35, 1200-288 Lisboa, Portugal

Phone : 📞 +99
Postal code : 1200
Website : http://www.irn.mj.pt/sections/irn/contactos/docs-contactos/contactos-do-dic/
Categories :
City : Lisboa

R. Nova do Almada 35, 1200-288 Lisboa, Portugal
C
Carlos Dourado on Google

Funcionando com marcação, é simplesmente fantástico. A melhor solução para quem necessita de marcar acções sobre o Cartão de Cidadão ou Passaporte na zona de Lisboa.
Working with markup, it's just amazing. The best solution for those who need to book actions on their Citizen Card or Passport in the Lisbon area.
T
Templários on Google

Hoje fui a este IRN Hora marcada online, correu tudo bem. A sra da recepção 5 estrelas, a sra que atendeu-me para ativar os codigos o C.C uma simpatia. Gostei muito deste IRN NOTA 10
Today I went to this IRN Appointment online, everything went well. The lady at the 5-star reception, the lady who helped me to activate the C.C codes, was very friendly. I really liked this IRN NOTE 10
D
D. M. on Google

Agendei o meu passaporte online. O sistema de agendamento é intuitivo e consegui vaga para uma data com tempo de espera razoável. Cheguei mais cedo e perguntei a segurança se havia a possibilidade de ser atendida mais cedo. A segurança, muito simpática e prestativa disse me que chamaria por ordem de chegada e que, caso alguém faltasse, poderia ser chamada mais cedo. E assim foi. A senhora que me calhou é que ou estava sob efeito de mercúrio retrógrado ou então não tem mesmo perfil para atendimento ao público. Podia ter me dito de forma simpática que não posso renovar o meu passaporte faltando um ano para vencer. Em vez disso, questionou o porquê de eu ter entrado mais cedo, atirou com o meu passaporte e com o meu cartão de cidadão para o meu lado da mesa e disse me que não podia fazer o passaporte com tanto tempo de antecedência. Expliquei que estou a pensar emigrar e que como sei que os atendimentos nos consulados podem ser complicados de conseguir, que gostaria de já viajar com o passaporte renovado. Isto claro, quando me deixou falar. Porque até então, fez questão de se ouvir a si mesma a repetir a mesma coisa e, por fim, disse me que explicasse a minha situação ao SEF( órgão emissor do documento) ou então me desenrascasse a fazer depois num consulado qualquer… Por isso, para ela, uma estrela, porque não existe a possibilidade de dar zero. Não me recordo da última vez que fui atendida por alguém tão mal humorada. Não me ocorreu perguntar-lhe o seu nome. Se o tivesse feito amanhã de manhã faria uma oração na igreja para ver se as coisas melhoram na sua vida. É que pessoas felizes não tratam as pessoas assim!…
I booked my passport online. The scheduling system is intuitive and I got a spot for a date with a reasonable wait time. I arrived early and asked security if there was a possibility of being seen earlier. The security, very friendly and helpful, told me that he would call on a first-come, first-served basis and that if anyone was absent, they could be called earlier. And so it was. The lady that happened to me is that either she was under the effect of retrograde mercury or she doesn't have the same profile for serving the public. You could have kindly told me that I can't renew my passport with a year to go. Instead, he questioned why I had come in earlier, threw my passport and citizenship card over my side of the table, and told me he couldn't get my passport that far in advance. I explained that I am thinking of emigrating and that as I know that appointments at consulates can be difficult to obtain, I would like to travel with a renewed passport. This of course, when he let me talk. Because until then, she insisted on listening to herself repeating the same thing and, finally, she told me to explain my situation to the SEF (the document issuing body) or else I could get away with doing it later at some consulate… , for her, a star, because there is no possibility of giving zero. I can't remember the last time I was served by someone so grumpy. It didn't occur to me to ask his name. If I had done that tomorrow morning I would say a prayer at church to see if things improve in your life. It's just that happy people don't treat people like that!…
G
Gil Shafriri on Google

Excellent
B
Bráulio on Google

Government Office
S
Sergio Gomez Nogales on Google

The security guard harasses women while he is working
H
Henrique Aboim on Google

Extra helpful people, even with a lot on their hands!
N
Nikhil M on Google

My local freguesia has a more modern on-site queuing system. First, they couldn't find my appointment even though I did it online and I had a confirmation email with a code. How is that possible. Second the woman who was handling the walk-ins was all over the place, forgetting who was first and who was next. Why not install a simple digital ticket system for those who walk - in? There's no excuse anymore - government offices need to be super digitized and automatic to handle crowds, both appointments as well as walk - ins.

Write some of your reviews for the company Departamento de Identificação Civil (Boa Hora)

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *