DPD Portugal - Estr. Nacional 10
2.4/5
★
based on 8 reviews
Contact DPD Portugal
Address : | Estr. Nacional 10, 2625-086 São João da Talha, Portugal |
Phone : | 📞 +8 |
Postal code : | 2625-086 |
Website : | https://www.dpd.com/pt/ |
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Mike Lavin on Google
★ ★ ★ ★ ★ Late delivery. Terrible call centre.
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Pedro Fernandes on Google
★ ★ ★ ★ ★ It's difficult to find a company who is so incompetent on their core business. It is a miracle how they still have clients.
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Karen Miller on Google
★ ★ ★ ★ ★ Our postcode is for the village not our house, most people can not find us DPD did. Package turned up in the timeslot given and in good condition. Well done and thank you.
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Desislava Zhelyazkova on Google
★ ★ ★ ★ ★ I am having the worst customer experience with DPD. Their website is awfully made - if you do not have a number from the country you are sending it and/or a number from the country you will receive it, be prepared for a lot of troubles. Even one of the customer service's numbers from one of the countries did not work.
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Tiago Levita on Google
★ ★ ★ ★ ★ The drivers won't find the address, even if it is the tallest building on the square they admit they were, and will return your package. They will not call you. Instead you'll have to call them to give all the same address and they will try again. Oh, and you'll pay for the call so you can receive the package. All the people you'll find along the long course of delivery will be as rude as you can't even imagine.
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Bubble Dreams PT on Google
★ ★ ★ ★ ★ I don't know where to start, but having used DPD in UK, I am shocked at the quality of service and lack of information and interest by customer services and delivery drivers in Portugal.
The service is poor, no deliveries on weekends, they only operate Monday to Friday 9 am to 6 pm. They do not provide a real tracking service, information is not updated regularly by drivers, and the way the orders are rebooked are bogus. Driver claims he could not find my address!!! Despite me having ordered from same sender and having recieved parcels before with no issue.
I can't understand how the same company that operates in other countries has completely different business modules!!! All international companies seem to stick to one... Not DPD
Really poor service and not to mention the fact the parcel I expected and paid for to be delivered in 48 hours had an urgency as I am a small business owner and rely on the supplies in the parcel!
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preet Singh on Google
★ ★ ★ ★ ★ Never put your home address ..they doesn't come to home...they leave your parcel at nearest dpd center without letting you know...without sending any notification...you have to find nearest dpd center to confirm is my package is hear or not...bad service bad drivers
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INNESS on Google
★ ★ ★ ★ ★ THE WORST SHIPPING COMPANY. For 3 days home and sending me emails that nobody is home.NOT CALLING TO SCHEDULE THE PICK UP , NOT ARRIVING WHEN IN TRANSPORT, NO WAY TO KNOW WHEN THE TRUCK ARRIVES, SHAME ON THIS COMPANY. THEN I CALL 3 TIMES, 2 OF WHICH THEY CAN NOT FIND THE NUMBER THEY SENT ME OVER EMAIL, ASKING ME TO CONTACT AMAZON. WORST SERVICE EVER. DO NOT RECOMMEND!!!!!
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