ECHO RENT

4.6/5 based on 8 reviews

Contact ECHO RENT

Address :

Edf Estoril Garden, R. Melo e Sousa Loja 511, 2765-253 Estoril, Portugal

Phone : 📞 +89
Website : http://www.echorent.com/
Categories :
City : Estoril

Edf Estoril Garden, R. Melo e Sousa Loja 511, 2765-253 Estoril, Portugal
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Natali Lytvyn on Google

Very friendly staff, fast service, very good car and clean. I enjoyed my trip by car in Portugal with help of Echo rent company.
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maria losada on Google

Excellent treatment, very nice car, good price, they drive you to and from the airport in a personalised basis. Really worth the money and wouldn't consider using the big names on rental on this airport
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Edelweisspirat on Google

I have rented a car at Lisbon airport from Aug 6th to 23rd 2016. Both agents, the one at pick-up and the one at drop-off were very friendly, cooperative and efficient. I often rent cars in PT and this was by far the fastest and smoothest handover. The agent at drop-off had to wait an hour at the BP gas station as we were running late but still took the time to pick up my family in the line of the shuttle bus to T2 and drove us to T2 directly.
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Adam Švarko on Google

Great deal! you don´t have to wait in the huge queues for the car companies directly in the airport (these will only rob you anyway). Just make sure to book in advance and they will prepare the car right outside the airport. We got completely new VW Polo amazing and swift car! Worth every cent :) I definitely reccomend cheers Adam from Slovakia
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Graham Cross on Google

Trust worthy, good quality car, no sales pitch to buy extra insurance, no dodgy fuel fees. Very reasonable price for the tool road device. Would use again. Booked through vehicle rent.
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Jono MacColl on Google

We are a young couple travelling from New Zealand and looked at all options for car rental in Lisbon. We are very pleased that we chose Echo Rent; their friendly service, swift communication, quality of vehicle and prices simply cannot be beaten. Enjoy Portugal!
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Sarah S on Google

We used Echo for car hire from Lisbon Airport. The customer service was friendly and seemless. No waiting in the long car hire queues at the airport as the representative just met us directly at the arrivals to complete our paperwork etc. The car we had was exactly as described, well maintained and clean. We were stuck in traffic and running late on the return leg and had no issues with this either. Overall an excellent experience that I would highly recommend.
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Maude Davey on Google

I rarely write reviews but this time I feel I have no choice but to warn people away from this company. From the other reviews here I expected them to be pleasant and helpful and I was delighted to find an alternative to renting a car at Lisbon airport where I once waited 4 hours for the car I booked. Booking and collecting the car was fine, the problems started when we were arranging to return it. We had collected it from the office in Estoril with the understanding that we would drop it off at the airport. So far so good. We emailed the company 24 hours in advance as arranged to tell the what time we would be there. Then things started to get strange. Mario from the company started calling my husband every hour and sent him loads of messages asking us to confirm. This was strange as our flight was only 24 hours away and we were really unlikely to change our plans. It was also really annoying as my husband was extremely busy at work and on lots of important calls. We confirmed again. Then when we were actually on our way to the airport he called so many times it actually interrupted our navigation and made us miss two turnings. We confirmed AGAIN that no, strangely enough our plans hadn't changed and we were on our way to the airport. Then he called again!! This time one minute before we were due to arrive making us miss the turn into the garage where we were supposed to meet him. We then told him we were in the car park next door and he was really angry! At this point it would have been funny if he hadn't been so rude. He actually told us off like we were naughty teenagers rather than clients. It was as if I had asked an elderly relative to do me a huge favour and had then made it more difficult for him by behaving inconsiderately rather than paying his company 600 euro and turning up exactly on time as confirmed many many times. We were with our two very young children who were both really upset by it. To top it all off he started saying that the seats were really dirty. We had been to the beach and there were a few grains of sand on them that could have been vacuumed off in 2 minutes. They have now charged us 100 euro for this. We go to Portugal a lot and I was looking forward to a long relationship with echo rent but honestly I would rather wait 4 hours at the airport again than ever have anything more to do with this bizarrely unprofessional company.

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