EM Cozinhas

Visit out of curiosity but I really liked what I saw, even though I still don't know the prices

Very good presentation of modern kitchens and collaborator Raquel very professional, competent and friendly!

They are very good for sale, but if you need any maintenance, forget it, for 1 year with a poorly assembled wardrobe, with a defect they say they will fix it, they never show up.

Horrible do not advise anyone. Months and months of waiting that will get a job badly done and a piece that was paid for and never showed up. Always putting it off and they go there for months and neither ask nor adjust the kitchen doors.

Unfortunately, this experience went very wrong. Because if at the beginning they were very helpful and came to my house soon to confirm measures for a small 2-module kitchen unit, then they had more than a month without saying anything or answering the sms and email to finally be able to speak, they told me that it was difficult they would be able to make the modules for me because they had a lot of work...all this after having paid 60% of the award. Mr apologized promptly returned the amount but I waited a month and a half for a piece of furniture that never arrived and I was sorely missed. Bad service!

Too bad to be true. Bad finishes, delays of almost 1 year and final finishes to be done with abandonment of work. The Owner, Vitor is inedible and arrogant, he is only interested in large scale works, everything else is treated like garbage. Everything eases at first and then a nightmare. Get away to seven feet. Worst company that has ever done me a service. Left me the work at 80% without final finishes. Whoever is thinking about hiring, give up and look for another option.

I hired a kitchen from this company and after the bad installation, I contacted Mr. Vitor (owner of the company) several times and nothing, he promises to come and he never appears or says anything. I was left with a new kitchen full of defects without having any customer support from this company

We hired the service of this company in March 2021 to carry out the production and assembly of kitchen furniture and a downstairs wardrobe. They posted the end of April as the completion date. We contacted Mr. Vítor several times, who kept calling us and never got back to us. We called back and the feedback was always when they called us. She called Mrs. Noemia (Mr Vítor's wife) who told us that the production and assembly area was not her responsibility and that she would report to her husband. No answers kept us going. We stopped looking for anyone. At the end of May, they came to assemble a part of the kitchen and said they lacked materials to complete, that they would have to wait for a pantry to be able to assemble the rest of the module and a glazier that was also missing. They also set up the wardrobe, which in no way had been what had been agreed upon, and that same day, they took the doors off it. They never told us anything again. They called us in August!!! 3 months later! They came to assemble the remaining module, and said that they would later go to place the silicones and then call to complete the wardrobe. At the end of September, a new "responsible person" called Daniel Simões who came to the house to take the correct measurements because the others were wrongly taken. He had an arrogance that seemed to be all the right in the world, arguing with employees who knew more than he did and in front of the customer. Anyway, no comments. Finally, the doors came and the wardrobe was set up. The angle of the wardrobe doors were spaced 1 finger at the bottom and 1 millimeter at the top. The angle of the doors were completely out of frame. That same day, we called Mr. Vítor to come and see what we were complaining about. He was supposed to call my husband to arrange to come here. I never said anything again, just for a change. Today, December 10th, they called to issue the invoice and say that what is needed is "assistance". Yes, because the work doesn't get completed they call it "assistances". The fact that they commit themselves to answers and never give answers to the customer again doesn't even come into question, because it's as if nothing happened. I don't recommend this company to anyone, the employees are all very helpful, in fact, it was thanks to them that we stayed with the work, but the direction is something very abnormal.