Hospital Veterinário Solidário SOS Animal - Estr. Paço do Lumiar loja a

Heartless people. They do not give any chance of paying for the treatments. From Animal SOS have very little or nothing! I don't recommend it at all! They shouldn't even be open. People like that don't deserve to be taking care of animals! Answer to answer, I wasn't the one who was at the clinic, which is funny isn't it? Since they respond so assertively that I have been given payment options. In other words, one more of the hoods they try to put on people, which is nothing more than a lack of transparency, which in fact can be proven by the opinion of other people in this same channel. You should review the way they work. Don't someone knock on your door one of these days.

The entire medical team was always very attentive, even in the most complicated moments, as was the case with our senior kitten who managed to overcome a very complicated disease thanks to the constant care of SOS Animal. I just have to thank and strongly recommend to all our bigeyes to be accompanied by the excellent doctors of SOS Animal. We have also already adopted two super sweet and special kittens, who are now part of our family. Thank you SOS Animal, for your monitoring and dedication.

Well located, despite the prejudice of being located in a Social Neighborhood at times. Obviously it will not be a service free from errors and criticism, however the entire medical team is very attentive, even in the most complicated moments. I just have to thank you and I strongly recommend that you take your animals to be accompanied by the excellent doctors of SOS Animal.

I took a 10-month-old kitten to this hospital for being prostrate. They said it was a behavioral situation, and they prescribed vitamins - the typical "best, which is neither good nor bad", to silence the client and not be upset anymore. At our great insistence, they did blood tests. There, altered renal markers appeared, and they have already recommended the kitten to be hospitalized for two days. They took advantage of the pandemic to not even let the owners in except to make payments. We do not see what is going on or how animals are treated. They call twice a day to give feedback on the state of the animal, but never failing to also give feedback on the continuous increase in the bill and the need to always make the payment immediately. Which we evidently did. However, they tried to charge everything they could in therapy without having any idea of ​​what was going on, completely neglecting the diagnosis. 48 hours later, without realizing what was going on, they just said that they should stay another 48 hours to continue the serum. Very suspicious, we removed the kitten from this "hospital" and took it to a much more distant clinic, but with completely different treatment, and by experienced veterinarians. Interestingly, in the clinic it was much cheaper than this pseudo hospital, even paying the annual fee of "member" (another way to capitalize through subscriptions, even with a price list for members above average). The purpose of this site, masquerading as "solidary" is just to do everything possible to express the owners 'wallet, withdrawing the maximum money and completely neglecting the animals' welfare (maybe, also because they don't know for more). And they still use the cheapest labor they can find in order to maximize profits. Add, I managed to take a picture of just one of the paws, which I attached to the comment showing what they did to him. I did not see anyone in this hospital that I considered to be over 30 years old, implying that it is made up only of recent graduates, kids (as) without any accompaniment where they are doing their experiences and learning on our animals. I feel robbed, defrauded, and worse, my cat is animically unrecognizable, sad, traumatized physically and psychologically, he does not eat, he stops meowing, he is distant and staggering due to the way his legs were stung to draw blood and put the catheter. I will continue treatment at the other clinic, and this place for me is to never come back. Their actions, in addition to negligent, were criminal! I will never put my animals there again and I do not recommend it to anyone! Edit: curiously, in conversation with a neighbor about what happened to my kitten in this institution, she referred to a very similar situation, already with some years, in the same place with her dog. Edit2: (in response to the "hospital" dispute): I am not referring to perceptions but to facts, I also have all the documentation supporting what I describe, from vague reports, to the first invoice with vitamins, and their cancellation, when, at our insistence, they performed the analyzes that detected that there was a problem, even without having any idea what it was. If you like your pet and want it to be well, stay away from this place.

There's no time we make an appointment and you don't have to wait an hour to be seen. Price equal to other clinic bad bad service. We try to understand bad delay once when it always happens and lack of respect and organization. We hope this review will help you understand what's not working.

If you love your animal and want it well, I suggest another clinic. In addition to always charging more than expected and pushing things for nothing to make you spend more money, they still invent diseases in animals. Doctors don't communicate. One says one thing, the next day another will say another. There are many better clinics, cheaper and more helpful than this one where they charge everything blindly. Miserable.

Terrible! They just try to withdraw money from customers. Claiming better prices to members. Fortunately, I didn't continue the neutering of my dog ​​in that hospital because the prices weren't fixed and, on top of that, they tried to charge an even higher amount than what they had said. In addition to having taken blood from my dog ​​without permission. And I couldn't even enter for the consultation. I asked for the complaints book and it was full. I gave up and made a complaint online to the order of the veterinarians. Unfortunately, and from all the comments I see around here, the situations are not resolved and it remains open and earning money on account of the publicity that the associated public figures do and that perhaps unknowingly convey a false image of that hospital. I DON'T RECOMMEND IT TO ANYONE!