i9tek Agua Longa - Comércio e Reparações - R. Escolas n47

They managed to make a repair that everywhere I went I was told it was impossible. Competitive prices and quick repairs, I recommend!

In complete confidence, several iPhone screens exchanged with speed and quality, I advise!

I needed to use the services of this company to repair the glass on my mobile phone and I strongly recommend it! 5 * service, fast and effective repair!

I looked for i9tek to replace the screen and battery of my IPhone. I was very satisfied, they did the repair on time and at a good price. They are very friendly and professional. I recommend.

I delivered the equipment (Macbook Pro 2017) for repair. They told me that they almost certainly managed to do the repair because they had already worked with many Macbooks and that if they could not do the repair, I could hand it over to iStore because they were able to remove the part again and leave the plate intact. However, after 3 months of waiting for the computer, they delivered it to me without arrangement and with the plate so damaged that iStore passed me the original budget from 650 € to 1400 €. The delay was initially due, according to what you told me, to the covid and then it took another 3 weeks because he realized that he would have to make a call that he did not know how to make (despite all the "experience" he said he had) and he had to ask a colleague to do. One of my questions is how did they not know / remember that they did not have the codes to connect this computer after installing the part (always necessary in this type of repairs) and only thought about it after they had placed the part? The colleague who was having trouble finding the code to make the call gave up because he said I was putting a lot of pressure on him. I only spoke to the lord of i9Tek twice in three weeks after being without the computer for more than two months. In conclusion, do not leave your equipment at i9Tek (especially from Apple) because if they cannot fix it, they will deliver all the parts damaged by them. Before taking it to i9tek, the computer had a repair budget of € 650 from the iStore and then I was given a budget of € 1400 because the equipment was in a state that, according to the iStore technician, said “it's really worth the way it was”.