Iberocoach

Muitas paragens durante a viagem o que acaba por tornar viagens longas em viagens demoradas e cansativas! Preços mais caros que outras empresas que fazem a viagem mais rápido. Passageiros tratados como gado no intercambio de autocarros em Burgos! Se não fosse a simpatia de ALGUNS motoristas nem essa estrela colocava.

Compagnie de bus effectuant bien son travail quant à vous amenez d'un point A à un point B mais au prix du confort et du respect du client. Pour l'aller, le bus avez un retard acceptable (~30 min). Des arrêts sur les aires d'autoroutes ~4 heures. Nous avons attendus 2 heures lors de la correspondance à burgos... Pour le retour, la compagnie ma prévenue 4 heures avant le passage du bus à l'endroit et l'heure prévu que celui-ci aurait 2 heures d'avances. Assez peu pratique pour s'organiser. Une fois monté dans le bus à la frontière (vilar formoso), nous nous sommes arrêtés 5 minutes après à 2km de là ou j'étais monté pour une durée d'une heure. Agaçant sachant que j'aurais pu me rendre à cet endroit et m'aurait ainsi évité une heure d'attente. Les passagers sont très peu discret et certain gueule dans tous le bus quant il parle au téléphone. Quant au confort dans le bus, n'en parlons pas. Une petite partie des passagers ne respect pas le port du masques pourtant obligatoire et les chauffeurs ne leurs disent rien. Aucun contrôle des tests pcr ou pass sanitaires pour entrer dans le bus. Passagers traités comme du bétail lors du changement de bus à burgos. Chauffeurs de bus faisant tous pour rattraper leur retard dû à une mauvaise organisation de la part de la compagnie (pas un seul arrêts entre san sebastien et clermont-fd pour rattraper le retard). Ils n'utilisent pas ou ne savent pas utiliser de gps. Seuls points positifs: -prix des billets attractifs -les instructions pour le changement de bus sont en portugais mais aussi en anglais. Le chauffeur donne également un petit ticket où se trouve le numéro du bus dans le quel on doit se rendre permettant de faciliter le changement de bus étant assez sportif quand on ne comprend pas trop le portugais. Offre de bus pratique car peu cher mais si vous pouvez prenez l'avion qui sera plus cher mais vous assurera un confort et un service plus que convenable. Je ne partirai plus jamais en bus.

Compre a través de flixbus un billete Bilbao-Munich y una desorganización increíble. En medio de la carretera en una gasolinera hicieron un transbordo con otro bus y me tuve que cambiar las maletas y todo y sin previo aviso. Además el conductor arrogante y borde. Nunca repetiria

They are the worst company which i have seen so far. The bus was not showed up. I will get my money back as soon as possible!!

Very very bad experience! We were waiting with 10 people for 2 or 3 different Iberocoach buses, at midnight for around 3 hours before one of them showed up. the 24/7 service number is unreachable and so are their offices, and I tried at least 30 times. The drivers from another company (in malaga) told us it's normal for Iberocoach to be up to 2 hours late. After we finally got driving after hours of waiting, we were not informed about stops, what it was for and how long it would take. All in all, terrible experience and definitely the first and last time travelling with this company. No service, No communication, Far from on time, my advice: stay away from this company!

I will not be using this company in the future. Many things they promise you do not match what they actually offer. On the bus between Lisbon and Seville, there was no restroom, the wifi did not work, and, although smoke-free, the driver would smoke near the door and smoke would come into bus. The seats were not as wide as they make it seem on the website and there were no outlets. The bus was also late, leaving everyone wondering if it was actually going to show up.

TLDR: The wait for the bus was excruciating, but the bus was first class- overall a good experience! I took Iberocoach from San Sebastián-Donostia to to Porto, Portugal. Nearly a 12 hour trip over night! The departures information at the main Estacion de Austobuses did not have any information about Iberocoach- it appeared as if the bus wasn't even scheduled to arrive! So I was already concerned and nervous if the bus was going to come. To make matters worse the bus did not arrive on time so at that point I was totally freaking out! It finally arrived, 15 minutes late, to my relief! I think the wait was so nerve wracking because there was no information about the bus on the departures board. For this stressful situation I deducted one star. Perhaps this is something Iberocoach can reconcile with the Estacion de Autobuses in San Sebastián? On the other hand the bus was the nicest and most comfortable I've ever ridden in. Two USB ports for every pair of seats. Easy access wifi, functioning personal airvents, adjustable armrests, comfortable leather seats and a reasonable amount of leg room! After filling out a little voucher we recieved a free, yummy coffee and buttered roll at our breakfast stop. There is a toilet on board but stops were frequent enough I didn't need to use it. The second bus driver was friendly and helpful even though we shared no language! The first one was a grump, but you know, maybe he was tired from driving all day. Overall, I would ride with Iberocoach again and will probably ride with them from Porto to Lisbon. ☺️

These buses stop just in front of their agent in Fatima, Portugal, wich is Hostel Pereira. From there to Sanctuary is only 5 minutes walking distance. This is Perfect. Nice company.