Instituto Carvalho's

Professionalism, friendliness and very balanced price-quality ratio

Great service, excellent work ?

The Best without a doubt. Excellence work. Always concerned with the customer, in providing the best experience possible. Since the 1st time I was in love with work. I advise ??

Friendly staff. Quality work.

Those nails are hand artists!?

Cleaning the nails is terrible, very bad.. They are nuts! They mess up the schedule and schedule and reschedule all the time, zero organization... And they make you wait more than half an hour for a service.

I was in this place on the date of 12/13 Regarding the professional, I can't complain, but the management is of terrible quality and nothing self-responsible. I arrived at my scheduled time and the collaborator who attended me was doing a good job until the boss sent another collaborator to go to the one who was assisting me to ask if it would take her to finish my foot, since my foot has to go with Be careful, the second time the collaborator went to ask I felt nervous, she didn't finish my right foot as she should and now because I have a skin it's getting infected. When she finished I went to the manager and reported her lack of professionalism, she blamed the employee for doing this, but twice? After all, who is the manager? And she reported because she was a late customer So I paid to be there at that time and had to be seen in a hurry because of another one who was late? Other than that, I noticed that the place where the manicures were serviced is very dirty, I saw the client leaving and another one arriving without cleaning, nor did I see the materials being sterilized But from what I understand the fault is not the manicures but their managers who want them to meet quantity and not quality for both them and their customers. The value for delivery is not valid, I wouldn't mind paying €20 if I had to, but as long as they took good care of my feet. Another thing that I realized is that they do not catalyze in totality. I still questioned if the manicure didn't allow to catalyze 1 minute as it has to be and she said that she didn't need to. But it must have been because of their haste I do not indicate the place to anyone!