Jangada - R. das Silvas
4.5/5
★
based on 8 reviews
Contact Jangada
Address : | R. das Silvas, 2655-431 Ericeira, Portugal |
Phone : | 📞 +7 |
Postal code : | 2655 |
Website : | https://www.youandthesea.pt/restaurante |
Categories : | |
City : | Ericeira |
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Jessica Vanhecke on Google
★ ★ ★ ★ ★ Food was nice, the dessert (pannacotta) was fabulous! Waiter was very friendly. Nice view and cosy restaurant for dinner.
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Max Lammertink on Google
★ ★ ★ ★ ★ Trendy restaurant with friendly staff and a relaxed vibe. Great variety on the menu; sea food, wood oven pizzas, meat and fish. Great value for money. Will go again whenever I'm around.
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Myrthe I on Google
★ ★ ★ ★ ★ We had an amazing night here watching the sunset and enjoyed good food. Credits to Tumé, this waiter was really friendly!
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Rina Thakkar on Google
★ ★ ★ ★ ★ Good food,. Excellent view and ambiente. Will repeat for sure. Wheel chair ramp yesss. Nice vegetarian options.
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Constanza Gutierrez on Google
★ ★ ★ ★ ★ Great place, excellent food, excellent service and fast
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César Espírito Santo on Google
★ ★ ★ ★ ★ Meals well served and very tasty! In addition to the excellent and pleasant decoration
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Patrick Favre on Google
★ ★ ★ ★ ★ Very nice place, clear modern, yet very cosy thanks to good taste being used for the decoration. Nice view over Ericeira and the ocean, including from the swimming pool, right on front of the modern building, just off the road below. Wood and fireplaces, including a fake one contribute to the effort. The staff is young, attentive and welcoming. Prices are extremely high and that is the reason why I cannot award a fifth star. I will go back although not as often I'd care to...
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Bethany Hill on Google
★ ★ ★ ★ ★ Do not trust the menu!
As someone with celiac disease, it’s a huge relief to find a restaurant that has the allergens listed on each menu item. It means that I don’t have to do the usual 30 min interrogation with the waiter on which dish has gluten and if it’s in the sauces or spices and if things are fried in the same oil as etc etc.
So last night I went to Jangada with my husband, comfortable with the idea that it would be easy for me to select a dish without gluten. There are a few to choose from which is always really nice and I chose the Sea Tango. This dish very clearly DOES NOT have gluten listed as an allergen.
The dish arrived and it was very delicious but I noticed something that wasn’t listed on the menu as part of the dish. It was topped with crispy onions. Had that been listen on the menu I would have definitely asked further questions as that is not normally gluten free. After a few bites my stomach started to turn and I said to my husband “something isn’t right, I think these onions are coated in flour”.
My husband went to ask our waitress who then asked the chef if there was gluten in the dish. The chef didn’t even know and had to check the premade package the onions came in.
Guess what? Yup. Gluten.
What is the point of listing allergens on a menu of the chef is just going to sprinkle some extra allergens on the dish? Surely chefs are trained in allergens and understand the consequences.
Celiac disease is not an allergy, intolerance or preference. It’s an autoimmune disease where ingesting gluten quite literally attacks and destroys the gut. Perhaps the whole thing is my fault for not doing my usual song and dance interrogation, letting the whole restaurant know I have a disease but I assumed that a restaurant that listed allergens would have gone to the effort of ensuring that information is correct.
Our waitress was very sweet and extremely apologetic. The whole thing was not her fault at all so we appreciated that. No apology from the chef who didn’t seem to care in the slightest.
We did not have to pay for the contaminated meal which was a nice gesture I was also offered an alternative meal but at this point I was starting to feel ill and to be honest didn’t trust the kitchen anymore.
Unfortunately not paying for the meal doesn’t make up for the damage to my gut and the inability to absorb proper nutrients while it heals which is especially important to me right now as I’m 4 months pregnant. This means this gluten mishap not only affects my health but the health of my baby too.
I’m really disappointed in this experience as Jangada is otherwise a really nice restaurant with a great atmosphere. It’s very unfortunate that the chefs do not take the allergen information seriously. I do not feel it’s a safe place for me to go to eat again.
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