JARDINS TESOURO Construção e Manutenção de Jardins LDA

Quality

Excellent professionals ?

Serves this warning claim so that other potential customers are not deceived or harmed just as I was. The Jardins treasure company was found through a portal that brings together professionals from various areas and facilitates contact with them. An ad has been placed on this portal in order to find gardening services for a large farm. After a technical visit by the treasury gardens, the area and the services to be contracted were established, a maintenance contract with a value of 350 euros + VAT was established which would include all maintenance of the green spaces and the removal of the garbage made, 2 to 3 monthly visits would be made to comply with the agreed upon. So far ... All right ... A bit expensive but given the need to have an event at the beginning of August we agreed and established the contract. The contract began around 20/05 - and now the problems begin .... what is my astonishment when at the end of the month I receive an invoice to charge the totality of the monthly value. (the team only went to the site 1 time.) I contacted the company clarified the situation and was paid half the amount agreed. Other situations that occurred - Intervenes in the beds in front of the house. With the hoe they damage a cable of electricity. They are alerted to the event ... They ignore ... (the customer has to hire an electrician, replace or repair the cable.) - pass the mower in 4 different interventions on the front of the house without ever getting the job done well, because they do not have the discernment to move pots or stones that are in the way, just do it around. (all of this spends precious time that could be allocated to other necessary tasks ... Again the client pays 4x for the same space to be scanned.) - They clean a hedge 3 times without ever getting clean under conditions ... they spend hours on it, and whenever they leave it is badly done or not done. To 4 time after much complaint they only cut part of the hedge by the root leaving a hole instead of the hedge. When alerted do not take the blame and do not offer to put a new plant to minimize the damage ... (the client has to hire another gardener, buy a new plant and plant ...) - Clean a palm tree - 2 men spend 2 hours looking at a scaffolding they borrow from the farm ... And they argue who rises who does what happens ... And they say that it is not possible and that it is not possible and have to stay for the next time ... Until they are alerted by the customer that they are waiting for it to dark so they do not do the service there are floodlights and they can work after dark. After this ... A ladder of 4 meters appeared that was in the hidden van ... (again the customer pays for 2 hours of small talk) They mark the intervention at 8 am, appear at 10:30 am without explanation or justification - constant delays ... I leave my front gate I cross the road, and suddenly I see lots of green matter ... I can not believe my eyes ... So this professional company that was hired and paid to take the garbage that makes my garden to the landfill , has simply been dumping all the trash in front of my house on the other side of the road ... I warned this fact ... In the next they take some of the trash and leave things already dried and old or the ones that gave more I work to remove ... (the client is harmed because whenever he leaves the house, there are heaps of grass and grass and other organic material to dry out like a dumpster ... I enter the garden and I have one of the gardeners stopped talking to the other, in a lively conversation about something I did not understand ... I stare at it as I am paying for this wonderful time of conversation ... And behold, half of the plot debating one turns to the nearest tree and begins to urinate ... (not words I have to describe this ...) Continue ...