KFC

Good

??

Very bad service

Oily food

A bit disappointing. We didn't get what we thought we ordered. So it was an expensive treat.

Everything was great, but they forgot my milkshake ): felt too embarrassed to go back and ask

They have some real issues here. Service and food inconsistent. Went in this week, waited for 25 mins. Asked for a refund and left with no food. Really poor.

For my review, I apologise. I do not mean any offense, just purely hope that with this review, you will improve on your service and food. Disappointed with the delivery service (nothing to do with Glovo delivery service, just KFC). Firstly, packaging was badly done as drinks and the warm food were shared in 1 whole paper bag. Upon receiving, batatas palitos were already cold, burgers were cold and the cold profiteroles were hidden between burgers. Secondly, there were 3 menus, ordered however for mine, I chose sem tomate but tomate was still given in my burger. Thirdly, for overall rating of the food, it isn't near good. The meat in the burgers were very dry. For starters, crew staff should separate cold food and warm food in separate bags. As for the mistake of ingredient, staff crew should be more aware of the details. As for the food, at least the hot wings were the best as they were juicy and crisp. Second to that, the profiteroles were good too. As for the food, I don't know if the restaurant or the supplier could do anything to improve on making the meat juicier, but it would be nice if you can do something about it. I have tasted KFC burgers from Singapore, Malaysia and Australia and the meat here cannot be compared to their meat quality. Very big difference ? However, I understand that there may be a pool of customers dying to try KFC as it is newly opened. Hopefully as time passes, with the staff crew less stressed, maybe everything will be better. My apologies again if I have offended anyone. Best of luck and congratulations on the opening!