KIA - Irmãos Leite - Lote 132

Very competent and professional. I advise the visit

Variety of offer. Personalized service. Possibility to test the products.

Good service, excellent professionals. I recommend

Wide range of brands, attentive, even though they need larger facilities.

I give it 5 stars because my kia broke and being a foreigner, they treated me great and brought us to the center of vilareal without problem, they kept the car until they went to pick it up to bring it back to Spain, very friendly, I recommend 100%

I went to do the review of my Kia (45000 km) and I was attended efficiently. As I asked to update the GPS (free for 7 years) it took a little longer, but I was warned in advance. They were kind enough to offer me transportation to the city to spend more time, and when the recommended maintenance was ready, they went to pick me up where I was. They washed the car for free! Congratulations!

On 12/30 I sent my vehicle through a trailer to this dealer. On January 4, they contacted asking for authorization to intervene in the vehicle to search for the fault, informing that after identification of the same, the budget would be sent. After countless days of waiting on 08/01, in the late afternoon, I contacted the workshop that informed that they were still analyzing the vehicle and after identifying the damage they would send the quote. On January 14, I receive information, via telephone, that the vehicle was being repaired and was ready at the end of the day. I questioned the reason for not having received the budget and the receptionist informed that according to information they had sent it, however, after analysis it was found that the same did not happen, and the receptionist even confirmed that the budget was not concluded, with the labor in it and only after that it would be sent. the budget was received at 14h: 15m on 01/11, however, the vehicle had been repaired on 01/08, according to information from the workshop itself. The analysis of the attached documents shows that the repair was carried out without authorization and the budget was only prepared after the work carried out. Strange is the fact that on the invoice, on the 11th of January, it was written "customer complains that" and that the car never had a specific explanation. In view of what happened, I made a written complaint at the dealership in order, above all, to prevent the same situation from happening to other people who, when sending a vehicle to this workshop, are repaired without authorization, which in my case cost € 1056, entitled "customer complains that" ... It remains to thank the person in charge of After Sales who acknowledged the failure and "legitimacy in complaining when there is reason", however, the most important thing for them was already assured ... the settlement of the invoice.

New and excellent facilities, super attentive, look for what you want in the auto area, they have it.