Lisbon Street Art Tours

3. What Personal data do we collect and use

We use personal data collected through our sites and apps for a number of purposes, including the following:

1. To provide the services you booked, such as sending you information essential for its delivery;
2. To send marketing communications when we have your permission;
3. To carry out marketing analysis, for example we look at what you have viewed on our site and what tours you have booked to better understand what your interests and preferences are, and to improve our marketing by making it more relevant to your interests and preferences. ;
4. For statistical purposes such as analysing the performance of our site and to understand how visitors use it.
5. To respond to your queries and to resolve complaints;
6. To comply with applicable laws and regulations.

4. Security of your personal data

We have implemented appropriate technical and organisational controls to protect your personal data against unauthorised processing and against accidental loss, damage or destruction.

We do not share your personal data with other people or organisations except the ones who provide us the services for the storage of the data. Any organisations which access your data in the course of providing services on our behalf will be governed by strict contractual restrictions to make sure that they protect your data and keep to all data privacy laws that apply.

We will not share your personal data with anyone else for their own marketing purposes unless we have your permission to do this.

5. How long we keep your personal data

We keep your personal data for only as long as we need to. How long we need you personal data depends on what we are using it for, as set out in this privacy policy. For example, we may need to use it to answer your queries about a product or service and as a result may keep personal data while you are still using our product or services. If we have asked for your permission to process your personal data and we have no other lawful grounds to continue with that processing, and you withdraw your permission, we will delete your personal data.