LusoDente - Clínicas Dentárias - R. Dr. Camilo Dionísio Álvares 873A

Everything is perfect, from the appointment service to the consultation itself. A sincere thank you to Dr. Mário Lopes and the rest of the team.

Luso Dente is my favorite dental clinic for both medical service and counter service because the staff are very friendly.

Super competent professionals Dr. Carina and Dr Mario, as in the super friendly reception

EN-PT: Margarida B. I restore myself some caries, not completely restored one of the ones I had in a healthy wisdom, it was only with sealant, today I need to do 3 endodontic sessions because the badly restored caries reached the root. I have done an rx where you can see the caries and the sealant they apply. See you in court for bad practice, Lusodente. On another occasion, another that is no longer there, I leave a pigment that turned black in a tooth that was previously healthy. What "pigment" is that? The website also does not show the experience or the profile of the dentists who are there. Margarida B, "restored" a cavity that was on my healthy wisdom tooth, she said it was done perfectly and that i didn't need to worry about it no more, turns out she didn't do a thorough job and now i need to fix its root channel. They just apply some kind of seal on your teeth so be warry. I have an x-ray and a bone scan of my teeth where you can see the cavity still there and going towards the root of my tooth. On another occasion, one of the "dentists" literally left a black pigment on one of my tooth, I told her to remove it and she told me she couldn't because it was just "pigment". If you go to their website you can't see who are all of those so called dentists, you can't read about their names nor experience, and if you ask they are very reluctant to give away any information. Also when they use anesthesia they make you sign a disclosure paper.

I hereby inform my complaint about the lack of professionalism and lack of communication between doctors and the patient. I directed the clinic lusodente in the wall to which I asked for a tooth forward in the mouth suggested by 3 as it was missing 2 to behind one on each side so that's fine. From there started the problem when they made the mold asked 112.50 I paid I said they were going to do the work and called to try to do that I had to do 3 sessions they lied they did one the second time I went there I came with the prosthesis thing that for me was badly looked like the teeth of my grandmother 30 years ago nevertheless the dr said that it was me who was not accustomed then present some tablets to take it 3 times a day thing if they had informed soon I did not want it. I paid the rest of the value but I warned that it was not good, I was in such a way that I got in 19h and went to take the next day at 12h broke my mouth all that even the dr could not get it, I told the doctor that it was not what was promised he would come if that had adjustments, but the money was already letting it stay and I had to call the person responsible to whom it was only 15 days later and I went back to call twice it appeared I explained that the material was rough and broke the mouth all to him said that it was face of adptaçao lie because it was already with gel and patches I did not accept. I wanted to reach agreement with clinic because it was not what I wanted to give me so half of the money I gave to them also not to be harmed all and mr said that there was not the worten .ok I wrote a book of complaints and called police to the place and I'm going to go to court with the clinic. I'd like to inform the people before handing the money to these gentlemen, be careful because they may fall into the same mistake I was because sometimes cheap is expensive .In this moment I feel I was deceived blatant or teeth or money.

My daughter was at this clinic today for an emergency appointment. However, when she arrived, she was treated like no one else. Because she is a minor, I was called to inform her that I would have to authorize the charges that would be applied. I asked what charges would be? And she reported € 7.5 for the consultation, I thought it was normal and ok. Then they informed me that there would be an additional charge of € 10.00 for the revenue. Then I asked, but, € 10.00 for a recipe? How absurd, but I authorized it, because she was in pain. And when I got home I saw a € 5.00 charge for a radiograph on the bill. So far normal. But, I don't know why the recipe did not give it. They only spoke in parallel to buy the medicine. Honestly, I thought it was absurd! A lack of professionalism. I only sent her to this clinic, because I had already treated my teeth in it. And he had enjoyed the treatment. But now I was very disappointed with the service.

Friendliness, warm and peaceful place, which makes patients feel comfortable and calm too. 5 star doctors and assistants.