Maria'S - Cristina Maria Silva Escaninha - R. de Santarém 47

I think the products are very expensive!

From the 27th of November that I hope give me 115 euros. The complaint is made on PSP and I assure you that the boldness will not only be 115 euros, it will come face to face the joke. Keep the money of the people is bad faith.

ZERO STARS !! You have to run from this store !!! I contacted the store via facebook in early April because I was interested in a jumpsuit. Being a not very cheap piece I was afraid to have it come without trying and I talked to the owner of the store who was very nice and told me that, because it was a part that sold well, it would make an exception and if I did not look good and I would return the item, the money would be refunded to me. Things started to go wrong right from the start because I was told that the article was available and after all was not ... I had to wait 3 weeks for it because they were made to order according to the request of the customers thing that they "forgot" mention and that even caused me disorder. As soon as the jumpsuit came to my hands I tried it soon and it was very bad .... there was a scrap of fabric on the top and I was shy on the bottom ..... I immediately contacted the store saying that I was going to return it the next day and that I was waiting for the return of my money as it had been arranged. The overalls arrived at the store on May 2 .... we are on day 28 and money neither see it !! And it looks worth everything ... since "ordering" me to get the monkey in the dressmaker, to accuse me very discreetly of a liar because if the monkey was right in the model of the store does not have to be good for me !! I've been claiming my money for 1 month and I'm ignored, threatened with lawsuits (I made a complaint on facebook page and I was soon threatened with a lawyer if I did not withdraw the comment), I was blocked on the page for not being able to comment .. . They even told me that they had given the financial order to make the return, and on other occasions they still fooled me with some absurd excuses "I could not because I was cleaning", "I could not because I was out of the shop" ...... there is always some VERY urgent and important impediment.

I contacted the store on facebook on May 17th showing interest in a jumpsuit, which by the way was not a very cheap piece, I asked lots of questions related to the sizes and the fabric, to which I always had very nice answers from the owner of the shop mrs. Cristina even advised me to order a size M when I mentioned the number she usually wore. There I decided to order, because I still had enough time until the date of June 1 that I needed the piece and from what I was told by message was that I had the piece available. I made the payment on the 18th of May, asking if it would ship the next day, that's when he told me that only after 3 weeks would he receive the piece because it was made to order !!!! It would be impossible to wait, as I was paying for an expensive piece that was missing before that time. Mrs. Cristina apparently put my order in front of another customer and I received a week later, a poorly made piece in which the top was huge and there was fabric left and the bottom was tight ... I immediately contacted the store showing my displeasure and that I could not keep the piece I was going to return ... I sent it on May 27th !! I asked for the money back, a solution that Mrs. Cristina did not want to accept, I suggested exchanging for an item that simply had to pay a difference of about € 9, which I was asked to pay another € 26.50 for, claiming they were postage !!! I immediately refused and asked for the money back, to which Mrs. Cristina accepted saying that she could only make a transfer the following week ... in short, this woman has no word, she is constantly with lame excuses, either because she is in the GNR or because she is sick or because the father-in-law died ... anyway today we are on the 18th of July and this lady only gave me back half the amount I paid her, she does not respond to messages, I am probably already blocked on the page !! It is certain that you will have to go to GNR more often, because I will file a complaint.