MEO Lisboa - Colombo - Loja MEO Lisboa - Colombo Avenida Lusíada C. C. Colombo - Loja 0.026/0.027
3.6/5
★
based on 8 reviews
APP my MEO Mais simples, mais prático, mais seu. 24h/dia.
Contact MEO Lisboa - Colombo
| Address : | Loja MEO Lisboa - Colombo Avenida Lusíada C. C. Colombo - Loja 0.026/0.027, 1500-392 Lisboa, Portugal |
| Postal code : | 1500 |
| Website : | https://www.meo.pt/ |
| Categories : | |
| City : | Lisboa |
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Davide Pires on Google
★ ★ ★ ★ ★ top
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Hugo Matos on Google
★ ★ ★ ★ ★ Extremely slow service
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Pedro Gomes on Google
★ ★ ★ ★ ★ friendly people nice stuff
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HARRY HS on Google
★ ★ ★ ★ ★ Very slow service. Less customer representatives to attend clients. Took approximately 1 hour for waiting. Needs to improvise
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Danielle hazebroek on Google
★ ★ ★ ★ ★ Nice shop! Maria, who helped me, is awesome! Really stepped up to give me the best advise!
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Max Ilyasov on Google
★ ★ ★ ★ ★ So long waiting for just charge
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B on Google
★ ★ ★ ★ ★ Truly one of the worst experiences I have ever had with a customer services and communications company in the world. I have had multiple hour long phone calls to their support lines, no responses to online communications, and services disrupted without any solutions provided.
The most recent incident started when I tried to ask Meo to move to a new home. I then, prior to the change service date, informed the company multiple times that I do not want to make this move and to extend the service at my current location. I was informed multiple times that this is no problem and the services will continue. They then did not continue the service and I have since spent about five hours on the phone in one week being passed around different departments with nobody offering any solution. The closest I have come is someone saying that, maybe, within the next ten days I might get internet reinstalled - who knows. The only other option has been to file complaints through their website which have received absolutely no response.
In store, when stores were open prior to covid-19 lockdown, I had a similarly difficult experience with customer service where it seemed no employee actually had any ability to solve my questions. I had not received a sim that should have come through mail at the start of my contract and a month later had to resort to fighting in person to get my service started - after multiple phone calls of people assuring me that they had sent me the sim.
I don't understand how this company can be so utterly inefficient as to repeatedly reassure a client that some services are being provided when they are not and require clients to chase the company to actually receive the services they are paying for.
Do not ever start a contract with MEO. It's not worth the frustration and loss of time and money.
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khalil galmani on Google
★ ★ ★ ★ ★ Good offer service is excellent people are give service and speak skills is excellent thank you meo
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