NEXX Helmets
4.5/5
★
based on 8 reviews
Contact NEXX Helmets
Address : | Zona Industrial Amoreira da Gândara, Lote Nº11, 3780-024 Anadia, Portugal |
Phone : | 📞 +9 |
Website : | http://www.nexx-helmets.com/ |
Categories : | |
City : | Anadia |
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Miguel Ala Silva on Google
★ ★ ★ ★ ★ Excelentes capacetes, excelente qualidade, empresa portuguesa de referência.
Atenção que na fabrica não atendem ao público, isso deverá ser nos revendedores.
Excellent helmets, excellent quality, Portuguese company of reference.
Attention that in the factory they do not attend the public, this should be in the resellers.
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Alexandre Leite on Google
★ ★ ★ ★ ★ Qualidade do produtos boa, serviço péssimo!
Precisaram de um mês e ser contactados pelo revendedor para informar que o capacete que estava encomendado não poderia ser entregue por falta de elementos decorativos para o fabrico do mesmo!
Demoram 1 semana para colocar um produto em stock de armazem (Anadia) numa loja revendedora no porto. Hoje em dia encomendo produtos de barcelona e chegam em 24h! Já cheguei a encomendar da Australia e receber em menos de 48H...
Acho vergonhoso deixar o cliente final a espera tanto tempo quando o mesmo é obrigado a pagar sinal visto que a NEXX nao aceita devoluções dos revendedores.
Good product quality, terrible service!
It took them a month to be contacted by the dealer to inform them that the helmet that was ordered could not be delivered due to the lack of decorative elements for its manufacture!
It takes 1 week to put a product in stock at warehouse (Anadia) at a reseller store in Porto. Nowadays I order products from Barcelona and arrive in 24h! I've already ordered from Australia and received in less than 48H ...
I think it is shameful to leave the end customer waiting so long when he is obliged to pay a down payment since NEXX does not accept returns from resellers.
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Pedro Martins on Google
★ ★ ★ ★ ★ Comprei um Nexx Vilitur que custou 350€, o capacete faz muito ruído a partir dos 40km/h o que se torna insuportável usá-lo. Reclamei, foi à fábrica e 30 dias depois voltou e o relatório diz que o capacete não têm nenhum problema. Liguei para a nexx de Águeda, porque o revendedor Caparica Peles descartou-se do problema, e a resposta foi esta: "A NEXX Helmets não poderá considerar defeitos cobertos pela garantia situações subjectivas, tais como: nuances estéticas, problemas com o conforto, tamanho, ruídos ou pequenas ressonâncias, aerodinâmica, etc."
Resumindo, gastei o dinheiro num capacete que não consigo usar.
Muito obrigado NEXX.
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I bought a Nexx Vilitur that cost 350 €, the helmet makes a lot of noise from 40km / h which makes it unbearable to use it. I complained, went to the factory and 30 days later came back and the report says the helmet have no problem. I called the NEXX Agueda because the dealer Caparica Skins It dismissed the problem, and the answer was, "The NEXX Helmets can not consider defects covered by the warranty subjective situations such as: aesthetic nuances, problems with comfort, size , noise or small resonances, aerodynamics, etc. "
In short, I spent the money on a helmet I can't wear.
Thank you NEXX.
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RaphaelS on Google
★ ★ ★ ★ ★ J'ai acheté le Nexx x vilijord light nomad.
Les ergots de la visière ont cassé deux fois, ensuite ce sont les ergots de la platine qui guident la mentonnière qui ont cassé.
Pour le SAV j'ai envoyé mon casque qui était équipé de l'intercom x com 2, et personnalisé avec des autocollants réfléchissants découpés selon la forme du casque.
Il n'ont pas les pièces pour le réparer apparemment (étrange non?) et on m'a proposé un remboursement du casque.
On ne m'a même pas proposé un modèle équivalent de la nouvelle collection. Si je veux rester sur le même modèle avec le coloris 2022 je dois rajouter 100€ de ma poche.
Ils ont oublié l'intercom également dans le sav malgré le fait que j'avais laissé une note dans le carton.
Je suis en train de voir pour me rembourser.
SAV à revoir.
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Ruimdelima on Google
★ ★ ★ ★ ★ Amazing!
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Marco Raposo on Google
★ ★ ★ ★ ★ Excellent Helmets, beautiful design, safe, technological and Aerodynamic. 100% Portuguese, super attentive staff.
Its a pleasure to have your Helmet. Congratulations and keep inovatting.
Helmets for Life
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Andrew Smith on Google
★ ★ ★ ★ ★ I crashed in na overtake, due to an head on crash which launched me off my bike and made me skid on the asphalt for several meters. Ended up with some bruises a broken ankle and 2 ribs. However my head is fine thanks to my XR2, the front is scratched up pretty bad but didn’t break. Thanks for producing such a good helmet!
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David R Lopez on Google
★ ★ ★ ★ ★ I have owned a NEXX XT1 helmet for over a year, the one I got from a local motorcycle store and it was on clearance. At the beginning the only issue I had was the Bluetooth speakers holes , they were to small for the Sena. Great fit and the 3 D view is one of the best. Now the reason I gave it one star is because for the last few months it is been falling apart: first the face shield came loose, had to replaced a screw, and now it has a lot of vibration, causing the helmet to shake, and that is annoying going over a hundred miles per hour. Now, I did drop the helmet from the bikes seat, less than 3’, and I thought it was fine , but it didn’t take long for having problems. I owned cheeper helmets, dropped them and nothing bad happened after that and never had issues either in the event that got to buy another one. I have called the dealer where purchased, and the salesman told me that yes there were problems with this particular helmet from NEXX but it was nothing that he could do about, and contact the manufacturer, well I did and as soon I told them that I dropped it they said sorry about what happened but again it is nothing we can do. Well I expected a different aswer and here is your review. I don’t recommend this Helmet to anyone that ride hard and experience what it is happening to me now.
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