NOS
3/5
★
based on 8 reviews
Contact NOS
| Address : | Av. de Roma 21 A B, 1000-262 Lisboa, Portugal |
| Website : | https://www.nos.pt/ |
| Categories : | |
| City : | Lisboa |
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Leandro Fernandes on Google
★ ★ ★ ★ ★ Apartir das 02:00 H am nunca fornecem acesso à Internet
 From 02:00 am they never provide access to the Internet
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Borys Bobrovych on Google
★ ★ ★ ★ ★ Небольшой салон мобильного оператора NOS. Не смотря на то что девушка работающая там не знала английского, она быстро сориентировалась и мы с ней быстро объяснились с помощью Гугл переводчика. Купил тарифный план за 10€. Единственный минус касается не салона связи а самого оператора. У него напрочь отсутствует английский перевод, как на сайте, так и в приложении. Очень сложно навигироваться. Это как по мне не юзер фрэндли. Купил тариф здесь просто потому что до салона MEO, в котором есть коммуникация на английском, было дольше идти.
A small salon of the mobile operator NOS. Despite the fact that the girl working there did not know English, she quickly got her bearings and we quickly explained ourselves with the help of a Google translator. I bought a tariff plan for 10 €. The only negative concerns not the communication salon, but the operator itself. He has no English translation at all, both on the website and in the app. It is very difficult to navigate. This is not a friendly user for me. I bought a tariff here simply because it took longer to get to the MEO salon, which has communication in English.
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Francisco V. on Google
★ ★ ★ ★ ★ Só tenho pena que não dê para classificar com ZERO estrelas o atendimento prestado nesta loja pela funcionária que estava de serviço hoje, dia 17 de dezembro de 2021 pelas 14h. Total falta de empatia e de compreensão! É assim que empresas destas perdem clientes como eu, que sou cliente há mais de 10 anos. Felizmente existe concorrência, lamentável que não se lembrem disso! Só se lembram do cliente quando terminam os prazos de fidelização.
I'm just sorry that the service provided in this store by the employee who was on duty today, December 17, 2021 at 2:00 pm, cannot be rated ZERO stars. Total lack of empathy and understanding! This is how companies like this lose customers like me, who have been a customer for over 10 years. Fortunately there is competition, it's a pity you don't remember that! They only remember the customer when the loyalty deadlines expire.
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Paulo Sousa on Google
★ ★ ★ ★ ★ Se for para trabalhar com má vontade e ficar no telemóvel, fica em casa. Criou-me um grande problema, fui a outra loja e me fez em 5 minutos e que não precisava desse trabalho todo que me fez ter, além de dizer que não é a primeira vez que recebe reclamação desta loja. Pena que 1 estrela é o mínimo.
If you go to work with a bad will and stay on your cell phone, stay at home. It created a big problem for me, I went to another store and they did it for me in 5 minutes and that I didn't need all the work that I had to do, besides saying that it's not the first time I've received a complaint from this store. Too bad 1 star is the minimum.
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Saleh Shuqair on Google
★ ★ ★ ★ ★ We should boycott this company! False advertising, poor customer service, rude staff, hidden and hidden fees ! It’s a shame that such a company is not banned.. don’t use them
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Zubayer Hossain on Google
★ ★ ★ ★ ★ The people who work there are terrible. They have bad attitude even don’t know how to treat a customer. I request you people to visit any other shop of NOS instead of this. Thanks!
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Daria Luttge on Google
★ ★ ★ ★ ★ Tried to top up my phone there during opening hours (13h on a weekday), and found the store locked from the inside. The employees were hiding in the backroom, which I know as one of them accidentally came into sight and then jumped away trying to hide. I assume my presence as a customer wasn't welcome during their extended lunch time. Had to walk another 45 mins to find a store where people were willing to do their job.
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Abdalla Khelidy on Google
★ ★ ★ ★ ★ Worst company I had to deal with ever! Be very careful before you do a contract. Everything is easy at the beginning but when you want to stop the service after your contract is finished they make your life impossible. They asked me to send a letter!! Which century do you live in?! I stayed in the phone for more than 2 hours to connect to technical team to be able to register my equipment after more than 2 years of having them, just to be able to cancel. I have never experienced such thing!!
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