O Churrasquinho À Guia
4.2/5
★
based on 8 reviews
Contact O Churrasquinho À Guia
Address : | Av. Portugal 6, 2790-129 Carnaxide, Portugal |
Phone : | 📞 +7 |
Website : | https://ochurrasquinhoaguia.eatbu.com/ |
Categories : | |
City : | Carnaxide |
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Luis Santos on Google
★ ★ ★ ★ ★ Comentário ao serviço de Takeaway. Já por diversas vezes não correu bem e hoje superou a incompetência. Quando o responsável (patrão) não está presente o serviço não funciona...bem!! Em primeiro lugar devem informar os clientes que cobram 0.10€ por um simples saco de papel ou por um saco com asas, com muito melhor qualidade e fácil de transportar, que obviamente não é igual ao simples. Depois logo no restaurante referi que o simples saco e o seu conteúdo não era o pedido que tinha efectuado, mas tive que trazer depois de 2 elementos do staff afirmarem com grande certeza que era esse o meu pedido. Logicamente quando abri o conteúdo em casa, 3 frangos não tem apenas 4 pernas!! Ao telefonar para o restaurante não foi possível falar com o patrão por supostamente estar de férias e o gerente em presença, também um dos que tinha afirmado no local que o pedido estava certo continuava a afirmar que o pedido era o correcto. Humildade em reconhecer os erros não faz mal a ninguém e o gerente não tem capacidade de solucionar os problemas pela sua atitude, que digamos, arrogante. Não é certamente desta forma que fidelizam os clientes.
Comment on the Takeaway service. It has not gone well several times and today it has overcome the incompetence. When the person in charge (boss) is not present, the service does not work... well!! First, they should inform customers that they charge €0.10 for a simple paper bag or a bag with handles, with much better quality and easy to transport, which obviously is not the same as simple. Later in the restaurant I mentioned that the simple bag and its contents were not the order I had made, but I had to bring it after 2 staff members stated with great certainty that this was my request. Of course when I opened the contents at home, 3 chickens don't just have 4 legs!! When phoning the restaurant, it was not possible to speak to the boss as he was supposedly on vacation and the manager was present, also one of those who had stated on the spot that the order was correct continued to say that the order was correct. Humility in recognizing mistakes doesn't hurt anyone and the manager has no ability to solve problems by his attitude, let's say, arrogant. This is certainly not the way in which they retain customers.
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Pedro Branquinho on Google
★ ★ ★ ★ ★ Excelente espaço e óptima comida, houve alguma confusão com a reserva mas ficou resolvido. Bom lugar para comer um bom churrasco.
Excellent space and great food, there was some confusion with the reservation but it was resolved. Good place to eat a good barbecue.
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Manuel Mourao on Google
★ ★ ★ ★ ★ Boa noite neste restaurante já é varias vezes que venho mas basta faltarem dez minutos para fechar já não atendem mais é só para despachar e não ligam aos clientes
Good evening at this restaurant, I have been here several times, but it only takes ten minutes to close, they no longer serve, it's just to dispatch and they don't call customers
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Ricardo Carvalho on Google
★ ★ ★ ★ ★ Good but not great in any way.
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Miguel Magalhães on Google
★ ★ ★ ★ ★ The chicken was good
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Carlos Aguiar on Google
★ ★ ★ ★ ★ Great food, great staff, quick service.. will be back!
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Rui Negrão on Google
★ ★ ★ ★ ★ Great chicken, french fries and tomato salad. Desert and service are also very good. Fantastic value!
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André Gonçalves on Google
★ ★ ★ ★ ★ Good food, good prices, fantastic Franguinho.
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