Palácio de Sant'Anna - R. Instituto Bacteriológico 8

Name: Palácio de Sant'Anna - R. Instituto Bacteriológico 8
Address: R. Instituto Bacteriológico 8, 1150 Lisboa, Portugal, Lisboa, 1150, Portugal

3.7/5 ★ based on 8 reviews

Contact Palácio de Sant'Anna

Address :	R. Instituto Bacteriológico 8, 1150 Lisboa, Portugal
Phone :	📞 +88
Postal code :	1150
Website :	http://www.palaciodesantanna.com/
Categories :	Hotel ,
City :	Lisboa

R. Instituto Bacteriológico 8, 1150 Lisboa, Portugal

Best Hotel in portugal

B	Baptiste Roy on Google ★ ★ ★ ★ ★ Nice staff but very bad management. Overpriced.
C	Claudia Crippa on Google ★ ★ ★ ★ ★ AVOID! very bad experience, they charge you more money for different reasons & the lady has in her interest just to get more money and more, not to provide a nice service to clients
J	Jorge Carrondo on Google ★ ★ ★ ★ ★ Very nice place with a good architecture and a nice view
J	Jorge Ribeiro on Google ★ ★ ★ ★ ★ Reserved for 3 nights, one night was enought. If this is called “palácio” (palace) I was in the dungeons. The difference between this hotel and an hostel is the fact of this one has a room just for you, the Toilette is shared and to take shower you have to come all the way down to the reception throught the stairs. No Housekeeping... just for the toilletes. And yes, frendly staff.
M	Marko Matijević on Google ★ ★ ★ ★ ★ We had a very pleasant stay at the place. The rooms were clean, also as the toilets and the showers. The staff was friendly and helpful. The building is cool, a lot of statues and stuff like that
D	Dilip Shrikhande on Google ★ ★ ★ ★ ★ The famous 'booking' site hid my review so posting it here. I stayed in this hotel in the month of October 2019. Hotel staff is very co-operative and rooms/facilities are clean. However a thing that bothered me a lot which kind of ruined my entire experience of staying in Lisboa was the location of this hotel. Hotel is located next to a MORGUE. I saw a number of coffins being transported in and out of the morgue which happens to be adjacent to the hotel's main entrance. Talking to the locals I discovered that the long building next to the hotel is where they store dead bodies. While waiting for Uber outside the main entrance, I saw a disturbing scene where a mourning relative of a deceased person crying/yelling loudly right outside the hotel. If you're comfortable with such things then there is no problem with the hotel or hotel staff.
D	David S on Google ★ ★ ★ ★ ★ We checked this place for our wedding. It has some charm, but it get a lot of natural light. The terrace is breathtaking, but inside it's very damp and not nice. The location is hard to find, but not too bad. Overall it's not that bad, I just expect a lot more from a palace, especially for that price. The owner is very friendly, though.
M	Monika Schön on Google ★ ★ ★ ★ ★ Attention Rip off!! I studied for one semester in Lisbon and booked a room with Maria. At the beginning a price was negotiated by email, which was to be paid every month. After the 1st month the price was increased, wrong calculations were made and wrong invoices were issued. Pressure was exerted to pay as soon as possible. When asked about the reason for the sudden price increase, the owner Maria became very rude and unruly. She threatened that she would immediately put me on the street if I did not stop asking. This unserious behavior and rip-off is actually a case for the police. I learned that the owner has also dealt with other guests in this way, who then immediately left the house. Before booking, it was assured on request that the Wi-Fi was suitable for working. This was not the case. When a few people are on the Wi-Fi, the network always broke down. When asked if anything would change, Marie responded with a disrespectful and unprofessional email to all guests that the Wi-Fi was not suitable for working. Maria has forbidden using the kitchen for large meals. It is only meant to make snacks or brew coffee. Accordingly, the equipment is very poor. The pans/pots/knives and the kitchen itself are all in very poor condition. Over time, I have met several guests who, like me, have lived in the accommodation for several months. None of them will come back because of what happened. I cannot recommend these apartments!!!