Quinta do Castanheiro - Tv. de Santa Maria 13

Amazingly beautiful place. If your looking for nature and peace, this is the place to stay at.

Nice place to stay with a lot of potential. The view is gorgeous and the quietness of the place is precious. Just a bit humid.

Pros: good location for hiking to castles and nice quante outlook onto property and camping look and feel with fireplace in rooms. Cons: very little privacy. Curtains did not shut fully so anyone walking by the the room could look in, bathroom and shower offered little privacy as doors did not fully shut and only locked from the outside. Rooms were cold and damp.

Warning - Scam, MOLD, Unfriendly worst experience. The place feels abandoned and requires huge improvements to meet the lowest living standard. It feels like the gettonfarm that god forgot. We did not get the room we booked. We got no explenation why. The other room we got smelled like MOLD, earth(in a bad way) and a dirty constuction site. We decided to leave. When we left the original room was suttenly avalible. We did not want to go back. We read other reviews that all of their rooms have Big problems. Unfortunately we read the reviews to late. The hotel is FAR from liveable. It is obvious that they are trying to scam tourists with images that are not like reality. Very very bad host. The host is unresonable and not seviceminded. Some people should not work with service. In a remote alley you find an unwelcoming door. Ring the bell untill your patience almost ends. Then a very unserviceminded lady will open. She will not be dressed like other hotel managers. Worn out 80s clothes that are as unprofessional as her service. Her language skills can be described as very bad tourist english. From the beginning we understood her ok but when we asked questions she suddenly could not speak that well and switched to portuguese. A great tactic if you dont want to help. We tried reasoning but we decided to leave. When we wanted our money back (we did not get the room we booked) she just told us to leave and showed us that she cared as little about us as she does about the standard they offer. The place is beond saving. The host had huge problems opening and closing the badly constructed room door. Also she could not get the lock to work. A very important feature. We would be better of sleeping on the street. A place where you as a tourist feel that you can get robbed and feel very unsafe. You simply think that you are in the worst place. -and IF you decide to go here you ARE in the worst place. Do not go here!!! PS. The relax poll looks like it will give you gonorrhea and syphilis.

Just really bad... The place is filthy, falling apart or half broken, quite dangerous. Doesn't look like the pictures at all. The service is a disaster, not existing, don't change towels or even the toilet paper. If you are lucky and see someone working there you can ask for it but good luck finding someone. It's a nonsense, they ask for your checking hour just to make you wait outside for an hour. To be honest I would not recommend it to anyone.

Probably the WORST place I have ever been to. This is not how it looks on pictures! The nature around was rather burnt, not to mention the pool that was more of a pond with frogs. "Countryside style" doesn't mean you don't take care of the place you're giving your clients. My reservation was cancelled LAST MINUTE once I arrived at the property, although being confirmed several times both online and via phone! The worst part was the lack of respect they had, they did not even apologize. They only said we could book a small room for 120 euros (lol), which my friend and I have of course not taken. Sintra is full of beautiful places to stay, don't go here.

Such a romantic place to share an evening by the fire place. The bed was amazing, the staff was incredibly thoughtful and you can be around some goats and a donkey (Bruno) for some time well spent with the wildlife. Just a small note for the bathroom that is not a closed room, lacking some privacy and there was no garbage can in the room. Marvellous breakfast!!!

Magical place! Atmospheric, beautiful landscape and friendly stuff. Loved it! Definitely for nature lovers. Perfect for 1/2 night stays. If you are and chain hotel person - you won’t appreciate this place probably. But take a chance, my husband and I loved it.