Quinta dos Machados Countryside Hotel & Spa

Great place to spend some days in harmony with the nature. The place is huge and you can walk by the property freely and get to the nearest towns with some indications that they have placed. The rooms for two and really small with almost no space to walk due to the bed and closet.

For a place that offers premium rooms for 135€ a night, and writes itself up as a serene and quiet country hotel, there were a lot of annoying things going on. The hotel is run by very unprofessional people. The restaurant is a lot better, and matches the price to its quality. A short list of the issues we found with the hotel, its staff, and the general organization of the place. We stayed 2 nights: - Non-smoking room, but the staff smokes directly below the balcony, offering free nicotine and smoke smell in our, and all other premium rooms. - Forgetting toilet paper after cleaning the room. Can happen. Still not a good sign. - Staff kept forgetting services on offer (in our case babysitting). If you put some fancy brochure in the room, you better read our yourself first. - Construction work during breakfast in the same room. Really. This could not wait until after breakfast? Grinders on stone, sanding machines, generators... What about being a serene and quiet hotel? - Staff kept changing rates during a reservation date change. This would be understandable, were it not that the price change was for the same night. Incompetence or a rip off, I don't know. But it sure was annoying. - The reception was unreachable most of the time. (Probably on a smoke break beneath our window.) - There was a large water puddle in the only entrance to breakfast room. You know, one of those you actually slip on when you don't see it. - After mentioning we travel with a one year old, have unprotected power sockets all over the room, a crib that doesn't fit the room (way to big). - Hotel advertises with ' quiet and serene country atmosphere ', but we get cars racing by, construction work from 8 until 21 hours, loud personnel, police cars, staff yapping underneath the window while smoking, and general annoyances. - There are pieces of construction materials (pipe) 'stored' directly on front of our window and balcony: so our 'Premium' room has a view of unfinished construction, a barbed wire fence, trash, and the air vent outlet for the whole hotel. Sorry guys. I know you try to play big fancy hotel. But for that to work, you need capable staff, and a semblance of the offer you advertise in the actual service you return. I'm being a comp of done kind would have mellowed my review, since I understand construction is a temporary thing, but you handled the communication with us so badly that I do not believe you deserve more than one star.

Good space for events. The only bad thing was that they ran out of beer incredibly quick

Nice hotel in a good location for a visit to Lisboa area. We stayed in new building. Friendly staff. Good food. We had noisy neighbours but it was no problem to get another room. The only little minus was the spa which need a bit more maintenance.

When we arrive and take the first views there is a clear rustic place, but then the rooms are clearly vintage rustic chic. It is really a country house spa relax kind of place. The breakfast could have some more options, but all the food is very tasty. I think it's a little expensive for all the experience and location. I guess i could not be easy to get some rest at wedding days

Very cosy and beautifull hotel with very friendly staff.

Lovely place for a marriage (that's what i went there for!) and globally a real nice wide space for lots of fun!

Beautiful in every sense. Peaceful, relaxing and a mixture between under rated luxury, boho hippie chic, rustic charm. Beautiful pool, restaurant, nature all around where a variety of different flowing sets allow one to truly relax. The Spa is also very good and the staff is always helpful, available and friendly. Suited for couples, families or just individuals looking for some time off from busy city places. Loved every minute ( and my cat enjoyed it as well) and will definitely return soon.