Salto do Lobo - 7
4.1/5
★
based on 8 reviews
Contact Salto do Lobo
Address : | EN 339 ao Km 25,7, 6200-324, Portugal |
Phone : | 📞 +979 |
Postal code : | 6200-324 |
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Pedro Tomé on Google
★ ★ ★ ★ ★ Ter atenção que o anúncio no booking.com não confere com a realidade! Não há qualquer indicação sobre o fornecimento ou não de lençóis e toalhas. A menos de 7 dias da chegada o proprietário pede ao cliente para ele trazer os seus lençóis e toalhas!
Sente-se falta de profissionalismo e incapacidade de ajudar o cliente. Lamento.
Please note that the ad on booking.com does not match reality! There is no indication of whether sheets and towels are to be provided. Less than 7 days before arrival, the owner asks the customer to bring their sheets and towels!
There is a lack of professionalism and an inability to help the client. Am sorry.
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Nuno on Google
★ ★ ★ ★ ★ Local privilegiado para quem quiser descansar uns dias, em perfeita harmonia com a natureza, em casas rústicas de granito, bem decoradas, no coração da Serra da Estrela. Ideal para quem quiser conhecer verdadeiramente os cantos à Serra. A propriedade é atravessada por uma ribeira de águas límpidas e frescas, que corre sobre enormes pedras graníticas antes de se lançar numa pequena e bela cascata. A anfitriã é uma pessoa muito simpática, com bom gosto e com classe. Voltarei, certamente! Obrigado.
A privileged place for those who want to rest for a few days, in perfect harmony with nature, in rustic granite houses, well decorated, in the heart of Serra da Estrela. Ideal for those who want to truly know the corners of the Serra. The property is crossed by a stream of clear and fresh water, which runs over huge granite rocks before launching into a small and beautiful waterfall. The hostess is a very friendly person, with good taste and class. I will be back for sure! Thanks.
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Liliana Raposo on Google
★ ★ ★ ★ ★ Pior anfitriã de sempre!
Contactei a anfitriã para realizar um agendamento, pensei eu que tinha ficado realizado.
Pedi férias no trabalho e organizei a minha vida de forma a ir gozar lá um fim de semana.
Passado meses contactei de novo a anfitriã e ela disse que eu não tinha agendado nada e que nunca tínhamos falado antes, não pediu desculpa pelo lapso nem tentou remediar a situação. Mostrou ser uma pessoa muito desorganizada, sem nenhum profissionalismo e sem preocupação pelo bem estar dos "clientes".
Worst host ever!
I contacted the hostess to make an appointment, I thought I was done.
I asked for a vacation at work and organized my life in order to go there for a weekend.
Months later I contacted the hostess again and she said that I hadn't booked anything and that we had never spoken before, she didn't apologize for the lapse or try to remedy the situation. He proved to be a very disorganized person, with no professionalism and no concern for the well-being of "customers".
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Diogo Pinto on Google
★ ★ ★ ★ ★ Não recomendo!!
Se querem evitar dores de cabeça não aconselho este local!!
Comprei uma experiência na Odisseia e contactei telefonicamente a anfitriã para fazer o agendamento, pensei eu que tinha ficado tudo tratado. Por iniciativa própria enviei um email para deixar registado por escrito a informação do agendamento ter sido acordado.
Passados cerca de 2 meses voltei a ligar para saber se estava tudo certo, ao qual ela me diz que eu não tinha agendamento nenhum feito da minha parte... não pediu desculpa pelo lapso, mas deu-me a sua palavra de que no dia seguinte me iria enviar por email as datas que ainda tinha vagas, nunca recebi nenhum email com essa informação!
Até hoje foi o pior contacto que tive com alguém da área do turismo e alojamento local... uma falta de respeito pelo cliente.
Inacreditável....
I do not recommend!!
If you want to avoid headaches, I don't recommend this place!!
I bought an experience at Odisseia and contacted the hostess by phone to make an appointment, I thought that everything was taken care of. On my own initiative, I sent an email to record in writing that the appointment information had been agreed.
After about 2 months I called again to see if everything was ok, to which she tells me that I had no appointment made on my part... she did not apologize for the lapse, but she gave me her word that on the day The next one would send me by email the dates that still had vacancies, I never received any email with this information!
Until today it was the worst contact I had with someone in the tourism and local accommodation area... a lack of respect for the customer.
Unbelievable....
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Andrew Bates on Google
★ ★ ★ ★ ★ Very peaceful and lovely location. Host was very friendly and welcoming.
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Karen Shaw on Google
★ ★ ★ ★ ★ An amazing and breathtaking place that everyone should visit! The hosts are very friendly and are happy to share time and stories with you! I would return in a minute!
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Karolyn Morovati on Google
★ ★ ★ ★ ★ Ana and Paulo were very friendly hosts with their two lovely serra da estrelas.The house is rustic and is situated at 1500 meter of altitude, close to waterfalls and beautiful landscape, ideal for walks in nature. It was very peaceful and full of homage to JLB. My only suggestion is to update the kitchen utensils especially for guests who use the kitchen. Greetings.
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Mikolaj “Nico” L on Google
★ ★ ★ ★ ★ Wonderful place next to the steam with waterfalls, quiet and peaceful place. Perfect to escape and have easy access to the mountains. The host is a nice, helpful person. For sure I will come back.
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