Zooniverso Veterinário - Rua Vasco da gama Montijo

I went with my Parrot to KIKO and I was super happy I loved the service and everything that happened that concerned me without a doubt I recommend

I bought a thermostat that doesn't work as described in the box, brought it to the store and apparently did "tests" and called "a guy who knows about thermostats" ?‍♂️. They called me the next day and apparently the thermostat works beautifully, when I asked which aquarium they were testing on they told me it was "in those small aquariums" (which I think are about 30L while mine has 200L ?‍♂️ ). Apparently it is an acceptable test the problem in question? Anyway, the store not making refunds, I asked to change and when I got home made sure to document the operation of the new thermostat, which also does not work, and send the videos the next day to their facebook having been left in the visa. Which, in my view, shows a bad faith on the part of this merchant and I strongly advised to stay away.

Horrible. Only the pet store is good, but the Vet is HORRIBLE. I took my dog, because he was just vomiting, when he left there, HE GOT WORSE, his eye looks like nothing can come out. I do not recommend.

I come through this means... On behalf of myself and my parents: Ramiro Menisse and Eulalia Menisse thank you for all your service so that our kitten Nico was saved. Unfortunately and due to his young age (2 months) his heart did not register after surgery. But they did everything to ease their suffering. Our thank you very much.

Previously this establishment was very good and recommended, but this last time I noticed that the facilities were very poorly maintained especially the room where they clip and wash the animals, fur on the floor, everything messed up, carriers in piles. The worst thing is that when my apartment cat that never leaves came here to do the shearing, it caught fleas and they weren't responsible and even made me pay for the parasite. Saying it could be my fault. In 6 years that I have the animal, nothing like this has happened and after 3 days of coming here, it magically got hit. I leave it up to whoever is reading to decide if you want to bring your animal here or not.

Excellent store. Our pets are treated with lots of love and affection. Great professionals. Congratulations! Cheers

It is with great sadness and indignation that I come to alert people to a serious and very unfair situation that occurred to me during the adoption of my kitten, my Pipoca... On October 19, after being told that she was in good health, vaccinated and dewormed, I went to get my little girl. She came home and we spent a week of great happiness, she was running and already playing with my other kitten, she gave us a lot of affection and since the day of her arrival, she stole our hearts. When you adopt an animal, you are responsible for a life, I love my pets as children and I give them all I can. The "adoption" of the popcorn was done at a store and also at the ZOONIVERSO veterinary clinic, and when I say adoption it's because in fact the adoption is conditioned on the consumption of €50 in the store's products (except feed), which I didn't object to, I accepted and I trusted that I was bringing home a minimally examined and healthy animal, but after 7 days my girl stopped eating and drinking water and spent a whole night vomiting (including a huge worm) which took me to the zooniverse clinic "responsible" for the kitten entry into store for adoption. I already arrived with her very sad and with little movement, I was soon informed of the cost of the exams, and consult 124.50€, to start the investigation. I made the payment, very upset that this responsibility was mine alone, but as I still didn't know the diagnosis and my intention was to make her look good, I went ahead. Around 12:00 the clinic called me informing me that she was not better and needed to be hospitalized, it would be €85 more for the 1st day, having no other choice, I accepted, But at 4:00 pm I got a call again to spend some time with her and say goodbye , since there was nothing else to do. It was horrible!!! What do you mean, it can't be... Was she sick?... How come they didn't see anything? I would pay for a diagnosis before taking her home since I paid for her to die. It's inhuman what people and animals do, it's not even talked about. My son was inconsolable and I had a tightness in my chest and a lump in my throat from how a company that deals with animals, does not investigate or at least advises the client to do so, they deliver the animals to us without knowing their real health status. and what happened to me happens.... I lost my little girl who was already part of us, I spent some money that didn't save her and I didn't consider it fair for ZOONIVERSO to act as if it were just a matter of luck. Are Lives!!!! I still can't accept it, I'm very indignant. I expected minimal respect and care for animals.