Affidea IMI República

3.7/5 based on 8 reviews

Os Exames Médicos são uma ferramenta muito importante no auxilio do diagnóstico de patologias e na prescrição da terapêutica mais adequada a cada caso clínico.

Muitas das especilidades da medicina, para além da componente clínica, têm exames de diagnóstico associados e há inclusivamente especialidades médicas que se dedicam exclusivamente à realização de exames de diagnóstico como é o caso da Imagiologia.

Contact Affidea IMI República

Address :

Av. República 99B, 1050-190 Lisboa, Portugal

Phone : 📞 +89
Website : https://affidea.pt/clinica/affidea-imi-lisboa-republica/
Categories :
City : Lisboa

Av. República 99B, 1050-190 Lisboa, Portugal
A
Ana Norte on Google

Só me informaram que não tinham acordo com o SNS no dia do exame e que para usar o SNS teria de marcar para a Clinica que eles têm no Saldanha, contudo, por telefone não deram essa informação mesmo tendo sido referido que tinha credencial do posto medico. Tempo de espera elevado para ser atendida na recepção mas em compensação fui despachada na realização da ecomamária! O exame foi tão rápido que nem de lado o peito foi visto mesmo eu tendo feito referencia a quistos dolorosos na lateral do peito, o historico familiar não foi questionado... e como o exame foi mais rapido que o tempo de espera, obviamente o relatorio foi vago até para o meu médico. Irei voltar a fazer o exame mas noutra clinica.
They only informed me that they did not have an agreement with the NHS on the day of the exam and that to use the NHS I would have to make an appointment with the Clinic that they have in Saldanha, however, they did not give this information over the phone even though it was mentioned that they had a credential from the medical post . Long waiting time to be attended at reception but in compensation I was dispatched to carry out the ecomamária! The exam was so fast that the chest was not even seen from the side, even though I made reference to painful cysts on the side of the chest, the family history was not questioned... and as the exam was faster than the waiting time, the report was obviously vague even for my doctor. I will go back to take the exam but in another clinic.
V
Vanda F. Sousa on Google

Já há muitos anos que uso os serviços da Affidea, mas tem sido sempre o do Saldanha. Nunca tive razão de queixa. Desta vez, porque não conseguia marcação no Saldanha, optei por marcar na Av. da República. Depois desta experiência, nunca mais! No dia do exame (14/12/2021), pediram-me que me despisse na antecâmara do gabinete e vestisse a bata, prática normal nestes procedimentos. O que já não é normal é que, em vez de me fazerem entrar para o gabinete correspondente, me tenham feito passar pela sala de espera (com a bata vestida e a minha mala na mão) para entrar noutro gabinete. Quando me queixei da situação, responderam-me que tinha direito à minha opinião. No dia em que fui levantar o exame (22/12/2021), reparei (quando já estava no comboio de volta para casa) que a capa tinha o meu nome, mas o exame que estava na pasta era o de outra pessoa. Obviamente, tive de voltar para trás. A resposta que tive foi que teria que preencher uma declaração a dizer que não tinha feito cópias do exame da outra pessoa por uma questão de proteção de dados. Nem sequer um pedido de desculpas. Muito raramente faço reclamações, até porque sei que normalmente caem em saco roto. Desta vez, não podia deixar de perder mais 10 minutos com isto. Quando mais não seja porque temos direito a um serviço com qualidade, respeito e dignidade. Nota: Só não dou uma classificação de zero porque não é possível!
I have been using Affidea's services for many years now, but it has always been Saldanha's. I never had reason to complain. This time, because I couldn't make an appointment at Saldanha, I chose to make an appointment at Av. da República. After this experience, never again! On the day of the exam (12/14/2021), they asked me to undress myself in the antechamber of the office and put on the gown, which is normal practice in these procedures. What is no longer normal is that, instead of making me go into the corresponding office, I have been made to go through the waiting room (with my coat on and my suitcase in hand) to enter another office. When I complained about the situation, I was told that I was entitled to my opinion. On the day I went to pick up the exam (12/22/2021), I noticed (when I was already on the train back home) that the cover had my name on it, but the exam that was in the folder was someone else's. Obviously, I had to go back. The answer I got was that I would have to fill out a statement saying that I had not made copies of the other person's exam for data protection reasons. Not even an apology. I very rarely make complaints, because I know they usually fall on deaf ears. This time, I couldn't miss another 10 minutes with this. If only because we are entitled to a service with quality, respect and dignity. Note: I just don't give a rating of zero because it's not possible!
D
Douglas Marques dos Santos on Google

Really good
T
Tiago Ramos on Google

Good environment, professional and good price
G
Graca Cardoso on Google

I had the experience twice of doing exams in the Av. República and everything went very well. Excellent staff!
w
will lantz on Google

The receptionist at the entrance was very rude, but the doctor was very nice and efficient.
M
Maciek Maruniak on Google

Overall it was a good medical experience. Apointment booking process over the phone was super easy. I did the examination (tomography) 2 days after I booked the appointment. At the place the service was extremely nice. I didn't have any problem booking the appointment and communicating at the place in English.
A
Akhil John on Google

Would give zero stars if possible. I called to book an appointment, it took them 5 mins to finally connect me to someone. Then they told me hold so I waited for 10 mins and then they just disconnected it.

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