Bonfim Health Center

They don't answer. I called 51 times and then they hung up. It's a shame. I give a star to the members of the secretariat because they even deserved zero stars but you can't give it.

Excellent facilities and some excellent doctors, however the customer service is terrible the worst I have ever seen, contacting by phone is unnecessary nobody answers, and when you arrive the entrance are 3 people at the counter, will be marked by 24h health seems that make you wait on purpose, I was almost 2h in an empty waiting room just me and my 4 year old son, this is unacceptable, the doctors passed by and nothing. In this health post is always like this and from year to year has been getting worse. What counts are some good doctors.

It's not worth calling. They don't answer. They give priority to Facebook or the tavern conversation. I recommend everyone to make complaints in writing. I don't know of a USF that is so weak and "addicted" in administrative terms.

Unfortunately at a time like this there is no consideration for users. I've been calling for two days and no one answers. What are these people doing all day? And they want increases for not doing anything, but I have to admit that my health doctor is fantastic, FANTASTIC !!!!! After 26 calls there, they answered and with poor disposition. It is sad to have to need it and to be mistreated or despised by a service that should look after our health. And what's worth being poor

Nobody answers the phone and when you go in person to the health unit, if you don't have a family doctor... forget it.

Whoever is in the admission of patients is completely incompetent... they should have training in human relations. If it were a private institution, the thing would chirp fine... but it's public then it's a party... and I'm paying for it...

I would like to praise Dr.Alice.I called without knowing Dr.Alice and it was a situation that solved me without problems.I was not used to it.Thank you.For me I give 10 stars.???

Don't have the option zero stars, minus 5, nothing like that? I called until they took the phone off the hook apparently. Now it's just busy! 1h trying. Nobody answers the phone, the doctor Ana Belo has not seen users since before the covid. My son needs a vaccine at age 10, I can't schedule it. Go there twice, once to make an appointment and another to vaccinate, I won't... because there isn't even where to park. I want to receive a call threatening me for your vaccine error, once again... Go see who's going to report who. So, once they made a mistake when booking the vaccine, and they remembered to threaten me 2 years after the delay. I was a little angry in there. Anyway... Dr. Machado is back... With you in charge and as a family doctor, the thing was going, now it's this shame. Everyone I speak to has gotten everything from their health centers. Before the covid, I could no longer see the family doctor, because one hour she is in a high-risk pregnancy, another hour giving birth, another time on maternity leave, and always like that. I'm going to find a way to try to change all that. She asks me to go to her routine appointments whenever she sees me, and the answer has always been and now I say even more... What for? When I need it, it's the emergency room that saves me and I often pay well paid at the Arrábida hospital. I pay to consult, because my doctor hasn't had a vacancy for 3 years or more. While there, he even manages in the day, as I have done several times. I do all preventives at Dr. Carla Pina in Avintes, because my family doctor Ana Belo never had time for a cmg consultation, for around 8 years. Phew