CCE Porto
4.2/5
â
based on 8 reviews
Contact CCE Porto
Address : | R. Eng. Ferreira Dias 219, 4100-246 Porto, Portugal |
Phone : | đ + |
Website : | http://cirurgiaestetica.com.pt/ |
Categories : | |
City : | Porto |
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vivian saydan on Google
â â â â â Perfeito... bem localisado facio acesso e otimo etendimento.... parabens a toda equipe?
Perfect... well located for access and great service... congratulations to the whole team?
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Jose Romo on Google
â â â â â Excelente clinica.Grandes profesionais da medicina estetica.
Excellent clinic. Great professionals in aesthetic medicine.
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Rodz Ribz on Google
â â â â â Une horreur ils ce soucie plus de votre argent que de votre santĂ©,de sacrĂ©s voleurs doublĂ© d' incompĂ©tents je dĂ©conseille vivement cette clinique et ces voleurs de chirurgiens,,si vous vous aimer passer votre chemin c'est le meilleur conseil que je puisse vous donner,et aller voir la concurrence,,,je suis extrĂȘmement déçu et mes mots sont faibles
A horror they care more about your money than your health, sacred thieves doubled as incompetent I strongly advise against this clinic and these thieves of surgeons, if you like yourself to go your way this is the best advice I can give you give, and go see the competition ,,, I am extremely disappointed and my words are weak
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J. R on Google
â â â â â Une horreur!
Je les ai contactĂ© par email et ensuite par tĂ©lĂ©phone pour une procĂ©dure importante pour moi valant une certaine somme d'argent. Je me suis laissĂ©e sĂ©duire par les avis Google. Mais c'Ă©tait une erreur de ma part. Au tĂ©lĂ©phone je n'ai eu contact que avec une rĂ©ceptionniste (ils ne m'ont jamais rĂ©pondu par email). Celle-ci m'a indiquĂ© le prix de la procedure qui Ă©tait moins cher que d'habitude car ils avaient une "promotion". Elle m'a dit cependant qu'il fallait que je paye la moitiĂ© du prix pour rĂ©server la date de la chirurgie. Lors des Ă©changent par WhatsApp (uniquement avec la rĂ©ceptionniste) elle ne m'a envoyĂ© que le prix et les coordonnĂ©s de la banque (Ă©trangĂšre/non portugaise) pour payer et enfin rĂ©server cette date. Ceci s'est dĂ©roulĂ© dĂ©but janvier pour une chirurgie pour le 1 juin. A savoir qu'on me rassure me disant qu'on allait me contacter pour l'intervention; (intervention au visage). Le temps passe et aucune communication de leur part. Je leur Ă©cris sur WhatsApp que je veux une consultation et que j'ai des questions concernant la chirurgie. On me dit Ă chaque fois que va me contacter....(une consultation visio peut aisĂ©ment se faire par skype/zoom/FaceTime/etc.) et surtout qu' une consultation prĂ©-chirurgie est obligatoire! Le temps passe et pas de news. Plus d'un mois avant la chirurgie j'apprend que je ne vais pas rĂ©ussir Ă faire mon voyage, mon travail m'annule mes vacances (je suis infirmiĂšre) pour cause de covid et besoin de personnel. Je leur Ă©crit et leur explique la situation et refusent de me rembourser car selon leur politique et leur contrat ils ne remboursent que si maladie trĂšs grave (sans spĂ©cifier). Cependant, personne ne m'en a fait part, je n'ai rien signĂ© comme contrat et on m'a uniquement signalĂ© que le prĂ©-paiement Ă©tait pour rĂ©server la date. MalgrĂ© de multiples tentatives de demande de remboursement, ils ont Ă©tĂ© trĂšs dĂ©sagrĂ©ables disant qu'ils payaient des avocats pour ce genre de situation et que je n'avais que aller au tribunal. Ils ont dit qu'ils pouvaient me rembourser une partie moins la consultation chirurgicale + la TVA. Alors que je n'ai jamais eu de consultation ni d'Ă©valuation en live. Ils ne savent mĂȘme pas Ă quoi je ressemble en vraie. Ils se basent sur des photos qui datent et n'ont aucun pouvoir de savoir si c'est moi ou non sur les photos. AprĂšs quelques emails Ă©changĂ©s ils ont coupĂ© court Ă toutes demandes et discussions et m'ont juste rĂ©pondu: Madame, aller au tribunal.
Je n'ai jamais vu autant de malhonnĂȘtetĂ© de ma vie. Je vois cette situation comme du vol et de la tromperie. Une "clinique" louche. Je dĂ©conseille vivement, mais vraiment.
A horror!
I contacted them by email and then by phone for an important procedure for me worth a certain amount of money. I let myself be seduced by Google reviews. But it was a mistake on my part. On the phone I only had contact with a receptionist (they never answered me by email). She told me the price of the procedure which was cheaper than usual because they had a "promotion". She told me, however, that I had to pay half the price to reserve the date of the surgery. When exchanging by WhatsApp (only with the receptionist) she only sent me the price and the bank details (foreign / non-Portuguese) to pay and finally reserve this date. This took place in early January for surgery for June 1. Namely that I was reassured telling me that they were going to contact me for the intervention; (facial intervention). Time passes and no communication from them. I am writing to them on WhatsApp that I want a consultation and have questions regarding the surgery. I am told each time that will contact me .... (a video consultation can easily be done by skype / zoom / FaceTime / etc.) And especially that a pre-surgery consultation is mandatory! Time flies and no news. More than a month before the surgery I learned that I was not going to be able to make my trip, my job canceled my vacation (I am a nurse) because of covid and the need for staff. I write to them and explain the situation to them and refuse to reimburse me because according to their policy and their contract they only reimburse if very serious illness (without specifying). However, no one told me about it, I didn't sign anything as a contract and I was only told that the prepayment was to reserve the date. Despite multiple attempts to claim reimbursement, they were very rude saying they were paying lawyers for this kind of situation and I just had to go to court. They said they could reimburse me for part less the surgical consultation + VAT. Whereas I have never had a consultation or a live evaluation. They don't even know what I look like in real life. They are based on photos that are dated and have no power to know if it's me or not in the photos. After a few emails exchanged, they cut short all requests and discussions and just replied: Madam, go to court.
I have never seen so much dishonesty in my life. I see this situation as theft and deception. A shady "clinic". I strongly advise against it, but really.
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Isabel CampeĂŁo on Google
â â â â â Excelentes profissionais, instalaçÔes muito higienizadas, uma vasta informação dada cuidadosamente com toda a simpatia, apoio e acompanhamento constante, todos os mĂ©dicos muitĂssimos perfeccionista, com os melhores resultados, adorei todos, uma grande referĂȘncia no Porto, nĂŁo deixem de ouvir aqui uma opiniĂŁo,quero deixar um bjs muito especial a enorme simpatia da menina Clara que sempre me acompanhou e muito me fez sentir em casa. A equipa toda o meu muito obrigada, Ă© por profissionais como vocĂȘs que vale a pena acreditar. ParabĂ©ns, obrigada atĂ© breve.
Isabel Cristina C. C.
Excellent professionals, very hygienic facilities, vast information carefully given with all the sympathy, support and constant monitoring, all the very perfectionist doctors, with the best results, I loved them all, a great reference in Porto, don't forget to hear an opinion here, I want to leave a very special kiss, the enormous sympathy of the girl Clara, who has always accompanied me and made me feel at home. The whole team, thank you very much, it is for professionals like you that it is worth believing. Congratulations, thank you, see you soon.
Isabel Cristina C. C.
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Ricardo Cunha on Google
â â â â â Top
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su ysulucha on Google
â â â â â I had a therapeutic back massage and was wonderful experience! thanks
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hava kalle on Google
â â â â â I advise you against. Rubbish clinic. Liars and thieves. Don't be fooled by the people who put five stars.
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