Centro de Saúde da Lapa

Name: Centro de Saúde da Lapa
Address: R. de São Ciro 36, 1200-830 Lisboa, Portugal, Lisboa, Portugal

2/5 ★ based on 8 reviews

Centro de Saúde da Lapa - centrosdesaude.pt - Centrosdesaude.pt

Consulte a morada, horários e contactos do Centro de Saúde da Lapa. Informações sobre os centros de saúde de Lisboa, aqui!

Contact Centro de Saúde da Lapa

Address :	R. de São Ciro 36, 1200-830 Lisboa, Portugal
Phone :	📞 +9
Website :	https://www.centrosdesaude.pt/centro/centro-de-saude-da-lapa/
Categories :	Public medical center ,
City :	Lisboa

R. de São Ciro 36, 1200-830 Lisboa, Portugal

Best Public medical center in portugal

E	Eyal Talmor on Google ★ ★ ★ ★ ★ Racist reception staff (Sara Gonçalves and another person who didn't had a name tag), started calling me names and make insulting comments on my country of origin, just because I don't speak Portuguese yet even though I am a citizen of this country due to heritage and eligible for service as part of the public healthcare system. The doctor and nurse were fine and treated me well, but I wouldn't recommend anyone going there. Shame to deal with people at the age of my parents who behave like 16 years old and insisting on not doing their job properly, very embarrassing and unprofessional.
S	Subash Gautam on Google ★ ★ ★ ★ ★ Without resident card they dot allow I think this is not normal. When some one have social number they have to get every service's. But they say we must have resident card. If I am wrong please suggest me.
Y	Yaron Temam on Google ★ ★ ★ ★ ★ Doctors spend 90% of their day talking between them, they don't care about your health. They have not an ounce of compassion or pity. A huge shame ! Catastrophic !
B	Byron L on Google ★ ★ ★ ★ ★ As a new arrival in Portugal, I needed to get my SNS number at my neighborhood health center. I read the horrible reviews here so braced myself for rudeness and possibly hours of waiting. I arrived a few minutes after it opened, at 8h, and five people were already in line. When it was my turn, I let a kindly older lady go first, only to watch the bureaucrat at the check-in desk yell at her for minutes for allegedly failing to follow some unknown protocol in making her appointment. His incivility seemed to confirm the very worse of the reviews on here. But luckily when I got to the front of the line, I was told that the process for requesting SNS numbers is currently being handled by email due to the pandemic (at least for Lisbon). The instructions are in the photo posted with this review. So in the end, my visit was harmless and speedy, although I’m not exactly looking forward to the next one.
J	Joseph Woods O'Rourke on Google ★ ★ ★ ★ ★ The only reason I am giving two stars is that when I registered at the centre, the woman at the counter was very helpful, although the process itself was difficult. However, this centre is an absolute mess. Long queues all the time. I waited for a long time this morning (and even witnessed security breaking up a fight between a doctor and a patient while I was waiting in the queue!) and I managed to get to the desk. I have tonsilitis and all I needed was to visit a doctor to get a prescription for antibiotics. Being already registered as a patient of this centre, I asked for an appointment and they gave me one for TWO MONTHS from now. Primary care seems to be inaccessible. They were telling people "just go to the hospital if you need to see someone today", which will probably just result of lots of non-emergency cases filling up emergency rooms and waiting for hours on end. Something is seriously broken in the healthcare system here. I pay my taxes here (and was speaking Portuguese through the whole process), and yet I will now have to go and pay for a private clinic when I really can't afford it. Absolute joke.
W	Wendy on Google ★ ★ ★ ★ ★ If there was an option to give negative stars, this would be my review. WORST SERVICE on the Earth. Its extraordinary how poor the customer service is in this centre. Out right rude, no solutions provided, not allowing our family to register with their centre. I went on a sunday and was turned away saying it was only open for emergencies. LAZY public servants. Disappointed at how broken the health system is when my family pay social security taxes If you have an option, go to another centre
K	Karolyn Morovati on Google ★ ★ ★ ★ ★ The center is in a very nice and somewhat hidden street. I really like the melancholic mood of the garden and old fashionedness of its building. The secrateries were all friendly to me. The doorman takes his job very seriously and he is very responsible. I speak somewhat portuguese so I didnt have any problems. But I saw that they werent really helping a foriegner woman who didnt speak any portuguese. They didnt want to give her a day appointment and were sending her to the urgent care, since she wasnt registerd in the center. This I didnt like to see. I think they should have made it possible for her to see a doctor there since she was already there.
R	Rafael Mejia on Google ★ ★ ★ ★ ★ 0 Stars! 2 years and 2 months to get an appointment. We even totally forgot after so long time. And on the phone she was even in a bad mood/bossy (like if they are doing you a big favor). Really I don't understand how can we trust our health to this system.