Clickviaja.com Lisboa Expo - Alameda dos Oceanos

I usually travel with this agency, I never had any problems, super professional and efficient service, friendly, always attentive to our requirements and with competitive prices. I strongly recommend it.

Another successful trip with you! Thank you for all your professionalism, dedication and sympathy. Excellent and unsurpassed in all aspects and in all follow-up before, during and after the trip. Thanks! See you soon. :)

I have been using the services of this agency for several years, I have just returned from the Maldives, everything went really well! Thank you for your attention, sympathy and availability, as always! I highly recommend! Good work!

Dominican Republic 2021. Everywhere you can find information about the conditions that the beaches have had since December 2020 (accumulation of sargassum), however nothing has been communicated about their state. The hotel where we stayed (5*) also had the beach banned (since March significantly), information that is easily found everywhere. We were relocated to a hotel that they said would be identical due to the ban on the beach, however arriving at the hotel the conditions were completely different (4 stars). They do not want to return the difference by invoking that it is a phenomenon of Nature. So a downgrade from 5* to 4* is for these pseudo tourism agents a phenomenon of Nature. Yes we agreed to go to another hotel but with the guarantee that was given, it would be an identical hotel. Direct contact with their local agent (joyride) was suggested by the agency to streamline the process but when we asked for responsibilities upon arrival at the new hotel, they remained unanswered for days. They even continue to tell other customers that this phenomenon of Nature (sargasso) can happen, when if they were really agents they would see that it is not a phenomenon that can happen but that it has been happening since December 2020! After showing us photos and even when confronted (the pseudo agents) with reality, they only managed to "defend" themselves by saying that the information that comes from the local partner agent is not what we indicated. P.S. do not have information, as they say they do not, because they do not even do the minimum research or believe in customer feedback. The work that should be done about the hotel they proposed to us, therefore, not knowing the facts only shows that as an agency they do not research anything and only want to sell. (Search for Be Live Collection Punta Cana and see reviews/comments(+)

Friendliness, availability, professionalism and they have been tireless throughout this pandemic phase. thanks once more

Thank you for giving us a dream trip. They were very professional throughout the entire process. They clarified all our doubts regarding restrictions due to Covid-19 and before the trip they were tireless in supporting us to fill in all the necessary questionnaires. At the destination, we had a doubt and via WhatsApp we were supported and clarified. Thanks again to the whole team and see you soon. ?

This trip was a great challenge (in COVID time), but fully supported by the excellent quality of service provided by the employees of the Clickviaja Expo agency. I was very satisfied with the organization, assistance and security throughout the process. All queries and extra guidance were provided. The relationship and service were 7 stars, helpful, professional and fantastic price/quality. I'm sure I'll get back in touch for the next trip and recommend.

I traveled with this agency in early June/2021 to the Dominican Republic. The package I was sold and which I paid for included a 5* hotel, beach with crystal clear water and white sand. I did not investigate the country and hotel of any kind precisely because I resorted to and paid to an entity whose duty is precisely that. Upon arrival I find a hotel where 5* has nothing, swimming pool with cloudy water, horrible service, no net, no TV... and what's worse, when I get to the beach I find it BANNED due to significant accumulation of seaweed and seaweed (they explained that it is toxic to humans). anyway, I didn't want to believe what was happening. Immediately on that day I contact the ClickViaja Expo agency, in which they were able to help/resolve/transfer a hotel in NADA. I ended up, out of desperation, asking the local operator for help, who managed to transfer me to a hotel in another area of ​​the island where the beach - this one impeccable - but 4*. Not to mention all the inconvenience caused by the ClickViaja agency, which, on top of that, we learned that they were aware of this situation on the beaches, nor were they appointed to apologize or help with the resolution. Worse, upon our complaint to obtain - which is by law - the difference the hotel service refused to do. Experience with this very negative agency, I never intend to use their services again. I felt cheated, because a week after arriving in PT, I found a publication on the agency's facebook with advertising for a trip to the island with misleading images. Don't be fooled as I left you, always check where you are going.