Clínica Dentária Smile.up Trindade

4/5 based on 8 reviews

Contact Clínica Dentária Smile.up Trindade

Address :

Praça da Trindade 144 loja 102, 4000-539 Porto, Portugal

Phone : 📞 +
Website : https://smileup.pt/clinica-dentaria-trindade
Categories :
City : Porto

Praça da Trindade 144 loja 102, 4000-539 Porto, Portugal
S
Suellen B on Google

Fui atendida primeiramente pela gestora de pacientes Carla Rego , super profissional e educada , 5 estrelas.By the way,parabéns pela simpatia e profissionalismo. Logo a seguir o raio x , fui atendida pela dra Vanessa Mata , que foi extremamente intrusiva e mal educada . Além de dizer que alguém com tatuagens não deveria ter medo de ir ao dentista realizar procedimentos porque eram bem menos agulhadas( obrigada, graças ao seu comentário infeliz,o meu medo passou ... ) ainda fez perguntas que considerei extremamente intrusivas e comentários ainda mais ridículos do que o citado acima. E eu a achar que por ser atendida por uma dentista da mesma nacionalidade que a minha, seria , se calhar, um momento mais agradável... Guarde o seu preconceito para a sra e seja mais profissional.
I was attended first by the patient manager Carla Rego, super professional and polite, 5 stars.By the way, congratulations for the friendliness and professionalism. Right after the x-ray, I was attended by Dr. Vanessa Mata, who was extremely intrusive and rude. In addition to saying that someone with tattoos should not be afraid to go to the dentist to perform procedures because they were much less needled (thanks, thanks to your unfortunate comment, my fear has passed ...) still asked questions that I found extremely intrusive and even more comments ridiculous than the above. And I think that being seen by a dentist of the same nationality as mine would be, perhaps, a more pleasant moment ... Save your prejudice for you and be more professional.
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Cátia Alves on Google

O atendimento, a simpatia, o profissionalismo, tudo nota 1000.
The service, friendliness, professionalism, everything marks 1000.
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PESSOAL on Google

Nunca fui tão maltratada em toda a minha vida em um atendimento médico. Dentista despreparada, bruta e extremamente inconveniente. Não recomendo a ninguém (unidade trindade). Assinei o livro de reclamações duas vezes, podem procurar meu nome lá, casos eles tentem desacreditar este comentário. Saí tão abalada que meu namorado teve que ir me buscar na rua chorando e sangrando. Que experiência traumática.
I have never been so mistreated in my life in medical care. Dentist unprepared, crude and extremely inconvenient. I do not recommend it to anyone (trinity unit). I signed the complaints book twice, you can search for my name there, in case they try to discredit this comment. I left so shaken that my boyfriend had to fetch me on the street, crying and bleeding. What a traumatic experience.
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Hegles Domicius on Google

Decepcionante. Uma empresa onde não há humanismo no atendimento profissional paciente, mais uma empresa onde se atinge metas e não satisfação ao cliente. Marquei uma restauração de um dente e pedi várias vezes a profissional que me colocasse resina no meu dente, como em todos os outros, mas paguei gato por lebre, e sai da clínica com um curativo no dente. Solicito meu reembolso. Serei apenas mais um número para essa "empresa" fábrica. Olha só responderam, porém apenas "blá, blá, blá ", ainda continuo com o problema. Ou seja, desculpas não são suficientes pois, não resolvem problemas. E percebam que as repostas são sempre iguais. É muito descaso e antiprofissional. Lamento muito pela empresa.
disappointing. A company where there is no humanism in professional patient care, another company where goals are achieved and not customer satisfaction. I scheduled a tooth restoration and asked the professional several times to put resin on my tooth, like all the others, but I paid the cat in a hare, and I left the clinic with a bandage on my tooth. I request my refund. I will be just another number for this "company" factory. Look, they replied, but only "blah, blah, blah", I still have the problem. That is, excuses are not enough because they do not solve problems. And realize that the answers are always the same. It is very disrespectful and unprofessional. I'm very sorry about the company.
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N T R on Google

While traveling became Problems with dooth. Very nice People helped with language and to explain the problem and the way to fix. Very thankful Great !
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Emily Shannon on Google

Came down with a nasty infection in the gums while on vacation in Porto. Smile.up was able to squeeze me in only a couple hours after I called to inquire about an appointment. Dr. Diogo Mendes was an excellent dentist — kind, knowledgeable, and very good manner for explaining all stages of the procedure. All the staff in the office were friendly and I left the dentist’s office confident my dental concerns were well taken care of. I would highly recommend this practice and most certainly Dr. Mendes.
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Guillaume Piloz on Google

I took an appointment for something in particular, and they did their "free analysis" only, something that I did not went for. And the result of their analysis was, by the way, TOTALLY wrong. I went to see another dentist (because I was sure that what I have been told was false, and it was only for money), and this one did what I needed, plus confirmed me that what smile.up said was false. I do not recommend this clinic at all. They wanted to make money on me, and their advices were not good either.
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Yoce Aprianto on Google

It was a recommended dental clinic, a very friendly staff and dentist, great service

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