Cofidis - Sede
4.8/5
★
based on 8 reviews
© Copyright 2019, Cofidis. Todos os direitos reservados.
TAN até 15,04% de 11 a 120 meses. Estas condições variam consoante a tipologia de crédito. Por favor consulte o nosso simulador para mais informações
Contact Cofidis - Sede
| Address : | Av. de Berna 52, 1069-046 Lisboa, Portugal |
| Phone : | 📞 +789 |
| Website : | http://www.cofidis.pt/ |
| Categories : | |
| City : | Lisboa |
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Pedro Santos on Google
★ ★ ★ ★ ★ Podem melhorar o sistema informático ao nível das notificações por incumprimento.
Há um excesso de avisos por email, sms e chamadas telefónicas.
Deixo dois exemplos:
6 chamadas telefónicas para o meu número no espaço de duas horas, estava no hospital com a minha filha o que causou algum constrangimento, só à sétima vez atendi.
Segundo exemplo: e-mails às 5h da manhã, mesmo que seja fim de semana.
Informações repetitivas, reforçadas, redundantes que em nada acrescentam, pelo contrário, torna-se assustador.
Cpmt,
Pedro Santos
 They can improve the IT system in terms of notifications for non-compliance.
There are an excess of warnings by email, sms and phone calls.
I leave two examples:
6 phone calls to my number within two hours, I was in the hospital with my daughter which caused some embarrassment, I only answered it the seventh time.
Second example: emails at 5 am, even if it's the weekend.
Repetitive, reinforced, redundant information that adds nothing, on the contrary, it becomes frightening.
Cpmt,
Pedro Santos
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Pedro Santos on Google
★ ★ ★ ★ ★ Mais duas notificações automáticas por incumprimento de madrugada a um fim de semana.
Envio de correspondência automático péssimo. Sistema mal feito.
Dois emails repetidos às 5h47 da manhã.
Informação redundante, por sms, telefonema e e-mail. Constante agendamento automático de débitos diretos na conta do cliente.
Entrem em incumprimento com quem quiserem menos com a cofidis. Serão bombardeados até à exaustão.
Trata-se no meu caso de um pequeníssimo crédito automóvel com prestação irrisória mas que com a pandemia tive alguma dificuldade. Para o sistema automático tanto faz. 1 cêntimo é um cêntimo. Toca a bombardear o cliente. Hoje escrevo isto, Sábado dia 26 de Março. Os escritórios abrem às 9h, segunda-feira dia 28 de Março quando forem 9h01 da manhã estão-me a ligar vai uma aposta? E é se não for já hoje ao Sábado mesmo.
Calma Cofidis. Serão devidamente ressarcidos com as vossas custas adicionais de juros e comissões respectivas, eu pago tudo. Pago capital, juro, juro de atraso e comissões de atraso, é preciso é calma
Two more automatic notifications for non-compliance from dawn to a weekend.
Terrible automatic mailing. Badly made system.
Two repeat emails at 5:47 am.
Redundant information, by sms, phone call and email. Constant automatic scheduling of direct debits to the customer's account.
Go into default with whoever you want less with cofidis. They will be bombed to exhaustion.
In my case, it is a very small car loan with a negligible installment, but with the pandemic I had some difficulty. It doesn't matter for the automatic system. 1 cent is one cent. It's time to bomb the client. Today I write this, Saturday March 26th. Offices open at 9 am, Monday March 28th when it is 9:01 am you are calling me, is there a bet? And that's if it's not already today on Saturday.
Calm down Cofidis. You will be duly compensated with your additional costs of interest and respective commissions, I will pay everything. I pay principal, interest, late interest and late fees, it is necessary and calm
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FoxWIZ NETWORK on Google
★ ★ ★ ★ ★ nice location.
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Maria Pedro on Google
★ ★ ★ ★ ★ Greate pleace
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Charles Stevens on Google
★ ★ ★ ★ ★ If you are British, don't bother! Guaranteed to refuse credit, spoke with numerous expats and EVERYONE of them refused credit but granted credit with other companies without any issue. Clearly a company ONLY for Portuguese. One star only because they I can't give zero.
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Tipu Khan on Google
★ ★ ★ ★ ★ Frequent and brilliant service, nice to know the information
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João Brito on Google
★ ★ ★ ★ ★ Perfect client support!
Congrats to Cátia Almeida with a great and smoothly support skills!
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Oliver Cirus on Google
★ ★ ★ ★ ★ Best regards to this amazing financial company specially to bruno and neuza, Everytime that I need help Cofidis is there to help to me. I always use Chat cuz I don’t have time to talk by the phone. Cofidis it’s the only one that provides great costumer support I really feel special. The agents are able to talk with me in really perfect English, thanK you !!! In the other company’s I always talk with random bots and they cannot speak English
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