GMS Store Aliados - Apple Premium Reseller
4.3/5
★
based on 8 reviews
Contact GMS Store Aliados - Apple Premium Reseller
Address : | Praça da Liberdade 25, 4000-322 Porto, Portugal |
Phone : | 📞 + |
Website : | https://www.gms-store.com/pt/ |
Categories : | |
City : | Porto |
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Carlos Eduardo Dourado on Google
★ ★ ★ ★ ★ Atendimento de excelência, super prestáveis!
Loja super agradável no melhor sitio do Porto
Mudaram completamente a minha ideia de atendimento Apple para melhor!
Excellent service, super helpful!
Super nice store in the best place in Porto
They completely changed my idea of Apple service for the better!
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Bruno Lago on Google
★ ★ ★ ★ ★ Grande qualidade e profissionalismo no atendimento. Boa localização. Recomendo a todos os entusiastas e aficionados da Apple.
Great quality and professionalism in service. Good location. I recommend it to all Apple enthusiasts and aficionados.
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Leo on Google
★ ★ ★ ★ ★ Excelente loja, profissionais muito simpáticos e ótimo atendimento.
É a melhor loja para se comprar produtos Apple.
Nota 10!
Excellent store, very friendly professionals and great service.
It is the best store to buy Apple products.
Grade 10!
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Tiago Ferreira on Google
★ ★ ★ ★ ★ Equipa fantástica! Alegre e bem disposta.
E, como se não bastasse, com um grande conhecimento sobre o produto Apple.
Fantastic team! Happy and in a good mood.
And, as if that wasn't enough, with a great knowledge about the Apple product.
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Lucas Grazziotin on Google
★ ★ ★ ★ ★ Péssimo atendimento. O funcionário nem olha pra você quando você pergunta uma coisa.
Não sei como a Apple permite uma empresa como essa ser autorizada sua.
Terrible attendance. The employee doesn't even look at you when you ask a question.
I don't know how Apple allows a company like this to be authorized by you.
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LUIS CARLOS ABITANTE on Google
★ ★ ★ ★ ★ Profissional que me atendeu não conhecia detalhes do produto, um Apple Watch 7. Não soube responder do produto que fui comprar. Também me falou que só me daria detalhes que questionei, sobre a instalação, mas que primeiro teria de pagar. Não bastasse isso, chegou outro cliente e após pegar o dinheiro do pagamento, pediu-me que aguardasse 5 minutos para que pudesse atender o próximo. Eh claro que deste profissional não valeria a pena pegar mais nada; já estava com o produto fui embora. Não esperava encontrar numa empresa com bandeira da Apple empregados com tão pouca qualificação.
The professional who attended me didn't know the details of the product, an Apple Watch 7. I couldn't answer the product I was buying. He also told me that he would only give me details that I questioned about the installation, but that I would have to pay first. As if that were not enough, another customer arrived and after taking the payment money, he asked me to wait 5 minutes so that he could attend to the next one. Of course, from this professional it would not be worth taking anything else; I already had the product, I left. I didn't expect to find employees with such low qualifications in an Apple-branded company.
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giorgio maschio on Google
★ ★ ★ ★ ★ Was there to buy a new phone but couldn't becouse they doesn't accept amex. Will buy in another shop
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V de Diego on Google
★ ★ ★ ★ ★ Worst client attention ever.
I went there with my old Mac book pro, as it didn’t switch on. So I didn’t know if it was a problem of the charger or the computer. So I ask if it was possible to try a charger the have in store.
First of all, they don’t have chargers to try in the store (“oh your Mac is old”) so the suggestion he gave me if that I can’t try the charger if I don’t buy it (???!). Apparently, company policy. Secondly, he sent me to fix my computer -even thought we didn’t know if it was broken or it was the charger- 5km away, to another shop. Good.
My solution: went to fnac, told my problem, the guy kindly open an old charger for me, give me a chair to sit and a plug to try. It didn’t work. Took my computer to take a look on their fix office. I will fix my computer there but, too, I bought a new one.
Sorry guys, you just have lost not just a buy but a client. Unbelievable. Worst company attention ever. Well done, GMS.
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