Greenbus - Portugal Algarve Faro Transfers

Name: Greenbus - Portugal Algarve Faro Transfers
Address: Aeroporto de Faro, 8001-701 Faro, Portugal, Faro, Portugal

2/5 ★ based on 8 reviews

Contact Greenbus - Portugal Algarve Faro Transfers

Address :	Aeroporto de Faro, 8001-701 Faro, Portugal
Phone :	📞 +
Website :	http://www.greenbus.pt/
Categories :	Airport shuttle service ,
City :	Faro

Aeroporto de Faro, 8001-701 Faro, Portugal

Best Airport shuttle service in portugal

S	Shauna Mc Namara on Google ★ ★ ★ ★ ★ Not even deserving of the one star. An absolute joke of a company. They never displayed the company name on our arrival nor did that explain were they would be situated. Bearing in mind we arrived into the airport at a extremely busy time. We then took another company in error to which we had to return to the airport. Once we got back to the airport we had tried to ring the company to which we could hear a phone ringing and we were instantly rejected. When we approached the woman we were informed that our bus had left and that we had missed the transfer and that we had lost our money. They then became very confrontational and passive aggressive towards us and and I felt looked down on as they were pointing their finger at me and saying that it was my fault. I would 100% AVOID at all costs they are an utter joke!! We then approached the company that we originally went with in error and they were more than accomadating and helpful I would definitely recommend Yellowfish transfers.
C	Carola Johansson on Google ★ ★ ★ ★ ★ Avoid!!! I have booked through Shuttledirect the transfer and they use Greenbus as a supplyer for the trips. Avoid both!!! This month I have booked this company 4 times to bring my friends back from my place in Algarve to the airport. Twice they didn't pick them up from the hotel address. I had to book last minute an expensive taxi! They do not even answer when you call the emergency line. I waited 20 minutes. When you book, they are supposed to give you a pickup time on Internet, but they never do. You have to call them. Once when I called Greenbus and asked the booking agent if I really can trust that the shuttle will arrive, she ang up on me. Rude manner.
K	Kim Busby on Google ★ ★ ★ ★ ★ We booked the shuttle through Monarch when we booked our flights. We waited around an hour at the airport for the bus to arrive. We spoke to other people there who had said their bus hadn't showed up at all. It seemed like the average wait was around 45 minutes. On the way back, the bus was 30 minutes late to pick us up from our hotel and the driver drove very fast to get to the airport on time. A couple at our hotel said their bus was 90 minutes late. The buses were clean and new but I wouldn't book again because of the delays and our experience does not seem to be unique.
S	Sarah McKee on Google ★ ★ ★ ★ ★ Horrendous service. Didn't pick us up for our return transfer from lagos to faro which is an hour away. Told us they rang us at 5.30am to say our pick up would not arrive at 6.30am because the driver rang in sick. So instead of getting a replacement they just left us stranded. Had to pay 100 euro for a taxi to the airport or we would have missed a flight. Complete lack of duty to care and ridiculous considering we had already paid for our transfers!!!!!! No stars!!!
I	Ingmar on Google ★ ★ ★ ★ ★ Given the disastrous reviews here, I fully expected to be riding an expensive Taxi to the airport after the girlfriend booked Greenbus for our trip to Faro airport and back. Not so! The pickup address was a bit unclear, but we just waited somewhere we could see the whole (short) road from and a smart looking people carrier with the Greenbus logo on it arrived on time and with a friendly driver. He picked up a couple other passengers from various places on the way, all very efficient and we got to the airport on time with no problems. On the return our flight was delayed, but again no problems, we showed up at the Greenbus desk in the arrivals hall and were promptly registered, had to wait maybe 10 minutes and were walked to the car just outside. Everything went well, staff was friendly and prices were okay too. We would happily use Greenbus again.
C	Caro Coffey on Google ★ ★ ★ ★ ★ AVOID THIS COMPANY! This company is terrible. We paid for and booked a transfer to the airport from our hotel with greenbus. They did not show up to our hotel to take us to the airport. After ten minutes of waiting after the arranged pick up time we called the company and waited a further 20 minutes for them to answer the phone. When they finally did they told us that the driver had already arrived and left. They told us that we were a no show, when in reality we had been waiting out the front of our hotel five minutes before the scheduled pick up time. They then refused to have the bus come back or arrange another and when we asked for a our money back they declined. They are not reliable or honest. We will definitely avoid this company in the future.
L	Laura Beetz on Google ★ ★ ★ ★ ★ This was the worst company, I have ever travelled with. The driver was so rude, he followed Google Maps, but the hotel I was staying at was a bit hard to reach and I tried to tell him where to go. Then he got really angry and told me he was just going to leave me at the place Google Maps suggested. I called the lady from the hotel and she persuaded him to let me out at a bus stop, so they could pick me up. When I left (I think he expected a tip), he literally started shouting names at me on the street. I was actually scared, he was going to do something, cause he got so aggressive. After that experience, I decided to cancel my transfer back to the airport and take a different one. I cancelled before the 48 hours to get a refund and they told me, I will get an email with the refund instructions. Its been over 3 months and I still haven't received my refund. I keep calling the company and they keep writing emails to their colleagues, but so far I haven't gotten the money back. At this point, all I want IS TO GET MY REFUND and advise anyone to NEVER use this service.
P	Paul Burrows on Google ★ ★ ★ ★ ★ STAY WELL CLEAR...Avoid this rip off company at all costs. They take your money up front and do not deliver a service. I arrived in Faro at 1am with my 2 kids and found a lot of unhappy irate holidaymakers waiting at the Greenbus desk. I soon met people who had been waiting 2 HOURS for their paid transfer. I was not waiting at the back of the queue with 2 kids outside the airport at 1am for a transfer which may not show up. I could walk to Vilamoura quicker. So shared another taxi with a family €20 each and left everyone else moaning at useless, insincere, unhelpful staff. Greenbus - you should be ashamed of your company, plus I want my £20 refunded for a no show taxi. Never will I use you again.