Guerin Portimão
3.9/5
★
based on 8 reviews
Contact Guerin Portimão
| Address : | Av. Guanaré nº 35 A, 8500-336 Portimão, Portugal |
| Phone : | 📞 +8 |
| Website : | https://www.guerin.pt/pt/ |
| Categories : | |
| City : | Portimão |
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Aaron Leaman on Google
★ ★ ★ ★ ★ Hilda and the Manager of this store were incredible to us, during a very difficult time, even though we couldn't rent a car for our trip to Madeira, we wouldn't have been able to continue our journey with out the support of the staff. thank you so much!
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John Daly on Google
★ ★ ★ ★ ★ I arrived at their office at 9.30 the lady behind the counter was attending to a customer, She got to attend me at 10.15 by then there was a que of 4 people behind me. My car and protection assurance was 80.12 euro on my email but because I was travelling to Spain they wanted another 80 odd euros, needless to say after getting a taxi to the office I never took the car rental. THE LADY NEEDS EXTRA STAFF TO HELP HER.
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Denise Murray on Google
★ ★ ★ ★ ★ Awful. Would not accept bank card for deposit, or cash. We don’t have a credit card. Had already paid for car by bank card but they insisted on credit card. Told them they could take more out of bank account than they would take from credit card. Still wouldn’t give me car. Arranged for friend to come with her credit card, and she told me they were closed and to come back tomorrow. This is at 1pm in afternoon today. Absolutely furious, never again.
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Nicole Wasser on Google
★ ★ ★ ★ ★ We cane at 8:50 to make sure we could get in and out. The service rep was professional and kind. Mario was incredibly nice and fast. When you do business with Portuguese people you must understand that they are very customer oriented but DO NOT multi task. They take 1 customer at a time. So if a customer in front of you has lots of questions they will not rush them. They will also do the same for you. Take a breath and get a coffee! Have a smoke! Lol enjoy Portugal for what it is and not what you expect it to be. If you do that you will discover the generosity of the incredible people here. It will be your turn eventually!
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Maria Suhonen on Google
★ ★ ★ ★ ★ Very arrogant staff and service. The car was not serviced and very noisy larming every 30 seconds. The rental rate high probably because of lock down of other companies. Probably I am spoiled with so good and friendly service at the other places! Be aware!
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Henny van Belkom on Google
★ ★ ★ ★ ★ Great service. Staff is very friendly and helpful! Car was brand new and very clean. Returning the car went smoothly. Two things for improvement. 1. The office opens at 9.00 am. Most people also arrive at 9.00 to pick up or return their car, so it's quite busy. It took us about 45 min before we could drive away. It would be better if the office opens at 8.00 am, especially if you have a trip planned for the rest of the day, as we did. 2. The office has enough staff but only two computers, so it takes too long before people waiting in line can be helped. Extra computers would help to work more efficiently. Other than that, we can surely recommend Guerin Portimao for renting a car.
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Alex Rublinetsky on Google
★ ★ ★ ★ ★ A nice place overall, just make sure you always reserve online at least a day in advance. Their online prices are sometimes dramatically lower, and the clerks in the office will not match their own online prices. I was charged 50% more than I would if I reserved online.
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Lloyd Emery on Google
★ ★ ★ ★ ★ Very friendly staff made hiring a car quick and easy.
Good value for a large car. The car was very clean and ran like a beauty.
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