Hotel Smart
4.1/5
★
based on 8 reviews
Contact Hotel Smart
Address : | R. Maestro Lacerda 6, 2765-239 Estoril, Portugal |
Phone : | 📞 +8 |
Website : | http://www.hotel-smart.net/ |
Categories : |
Hotel
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City : | Estoril |
Description : | Informal hotel in a 1901 villa with an outdoor pool, walled gardens & a bar, plus free breakfast. |
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John Bennett on Google
★ ★ ★ ★ ★ Surely the best 2 star hotel in Europe
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Fab Ross on Google
★ ★ ★ ★ ★ Super comfy mattress, waouh!
It is super clean.
Brand new equipements,
Just the breakfast, included, is not as top as the hotel is.
Close to the train station, the casino and the beach.
Highly recommended.
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Guido Piedade on Google
★ ★ ★ ★ ★ Excellent price/quality ratio and an absolutely great location ... quiet yet central!
It's a private house that was converted into a hotel with underground parking and pool.
Worth the stay!
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Niina Lyijynen on Google
★ ★ ★ ★ ★ Zen-like atmosphere,old style but clean and well equipped. Peaceful surroundings. Nice older gentleman at the reception (owner?). Only thing missing is sound proof rooms as some of the guest noisy.
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Ian Price on Google
★ ★ ★ ★ ★ This is a great traditional Portuguese hotel. Clean spacious rooms & typical continental breakfast which again was good. This is a value hotel (2 star) but worth every penny. I would recommend to anyone on a budget but expects high standards
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Alyssa Esposito on Google
★ ★ ★ ★ ★ Very clean, good location/distance to the train, beach, restaurants and casino (approx. 8 min walk to all). However, it is about 30 + minute train ride/car ride to Lisbon city.
Nice to have the option of the pool and a beautiful garden.
However, they randomize room assignment to their guests and some rooms are EXTREMELY small. My bathroom had no towel racks or counter space at all.
The staff is not very friendly or accommodating. They were not helpful with advice on things to do for tourism or how to get to places. They seemed agitated/annoyed when they had to speak to guests.... (?). No smiling whatsoever or ever asked how our stay was; even at the very end of checking out.
They also hit you with a "tax fee per person" of 2 Euros per nights stay when you arrive and check in.
The breakfast provided daily was sub par and again, the woman who puts out the food was very strict and unpleasant. There was no cooked food or toaster oven or any change in food each morning (bread, yogurt, fruit, cereal, some meats and hard boiled eggs).
The air conditioners also did not work very well and it got warm throughout the night.
They wouldn't allow me to fill my water bottle from their machine or take a coffee cup off the table to fill to go from breakfast....
They provide no lounge chairs to relax by the pool and the "bar" was desolate and very uninviting.
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didier collard on Google
★ ★ ★ ★ ★ Beautiful old house Portugues renovated. Large room also renovated keeping the old style of the house. Parking. To recommend
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Adriana Ruivo Da Costa on Google
★ ★ ★ ★ ★ The hôtel is very nice and clean. We stayed for a week. Lots of closed space, small balcony with view to the pool and ses.They came to clean the room every day. We had two soap dispensers but they were empty. No one filled them even after we requested. The light in the bathroom was broken, no one came to fix it even after we requested.
Very noisy street. There was a dog barking during night and day. They have paper thin wall so if you are unlucky and your neighbours are noisy, it's impossible to sleep we hear everything.
Breakfast is OK. Was expecting a bit more for the price. There is a Lady who has to serve everyone alone. She is very nice and Friendly but poor girl has to serve the whole room alone. We waited 30 mins until we had our table set and got our Breakfast. The guy who cleand the dishes (tall white guy with Brown hair Tiago I think) was not Friendly at all. He talked really bad to his colleague, in front of guests. He was rude to her and to us. We asked to have the table by the Window and he gave us the worst eyeroll and was very rude. He screamed at the "cafeteria Lady" (I don't know her name). The day before the last day, in the evening he was at the front desk. I was talking to him and he never looked at me Once. Very rudly said "Mhm" looking at his phone or whatever. And just for this, I won't be going back (that is why I chose one star) it's incredible and inadmissible to act like that with customers and with colleagues. The rest of the staff was very nice and Friendly. Especially the first guy we saw at the front desk (smaller tanned guy with dark hair).
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