Indie Campers Faro - Pick-up Center
4.2/5
★
based on 8 reviews
Contact Indie Campers Faro - Pick-up Center
| Address : | N125, 3XJX+66 Troto, 8135-027 Loulé, Portugal |
| Phone : | 📞 +8898 |
| Website : | https://indiecampers.pt/ |
| Categories : | |
| City : | Loulé |
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Wilhelmus Kool on Google
★ ★ ★ ★ ★ What can I say? Everything was the way it should be. The table with leftovers and books from previous travellers was a treat. The 2 ladies that were "on duty" , were friendly, most helpfull and drove us to the airport after we dropped of the camper. The only negative point was that they could not supply us with an extra blanket. It was januari when we made our trip and we had frost on the van at the atlantic coast! We had to buy an extra blanket.
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Anja Thomas on Google
★ ★ ★ ★ ★ It was just a great experience. Recommend! The van was equipped with so much thought for the detail. Very friendly and reliable staff. Thanks for the airport transfer!
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Martin Fröchtenicht on Google
★ ★ ★ ★ ★ We rented here a camper for our portugal road trip. From the order to the pickup, the instructions, to the dropoff, everything was perfect. The car was in a very clean and good condition. Equipment like in the description online, we even got a free barbeque grill with coals on top for free. We also took the cleaning service package, so you don't have to worry at the dropoff. The indie campers hotline is very friendly, helpful and very professional. The price is maybe a little more then some compettetors but therefor you get this exceptional service.
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Noortje Veerman on Google
★ ★ ★ ★ ★ Nice people, great campervan and good service! We had an amazing time, thanks!
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Fernando Alonso on Google
★ ★ ★ ★ ★ Very happy about the Experience with Indie Camper:
- Competitive Price
- Great Staff
- Good Service and Treat
- Lovely Staff
- Reasonable Flexible
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Maria CS on Google
★ ★ ★ ★ ★ The Indicamper (blue inside, grey outside, 4pax) was very old. Spaces not profitable inside the camper and very noisy when driving (furniture very old). The bath is always smelling, it takes 2h after water disposal to smell, I think it is not properly isolated.
The most unconfortable is that the battery cannot support having the fridge on for more than 2h if not connected in a camping (this is the first time that happens to me!!). In summary the fridge was not working and we have no space to keep food for more than 1day. Furthermore the plugs were not working neither if not connected in a camping. The campers do not have inverter!
The do also not have climatization systems.
They do not have a solution for the tolls solved. We asked when arrived and they say to pay in office our own. it was ok until last day as we pass a toll and the same day we leave Portugal. Tolls in portugal can not be paid until 2 days and then you have 5 days to pay it or a fine will come. If I am not in portugal how can I pay it??? We still waiting for the solution as I do not want to pay a fine. Do I ave to stay in portugal 2 extra days to pay it??? That’s their definition of service, they should associate their card to the van and then provide you the ticket of what to pay (even if they have 2000€in deposit!!!).
Furthermore, they do not have a parking to keep you car meanwhile using the camper, you have to park in a comercial center 7min ago... This is not customer centricity..
The good points: the people in the pick up was very nice and explained everything very detailed. also nice that we arrived 1h late to the check out and they were fine with this :)
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Julia on Google
★ ★ ★ ★ ★ We had a fantastic trip! The check in and out was really fast and super friendly. We can absolutely recommend it.
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Eric Ferreira on Google
★ ★ ★ ★ ★ Absolutely horrendous service. We had a Jeep witha rooftent, which in itself was amazing. We booked a surfboard beforehand to have a surfing roadtrip, which on arrival was the most wrecked one I’ve ever seen. Upon arguing that I would not take it for the full price, they agreed to do half price. After sorting everything out they did not even have a way to secure the surfboard and made us put it inside the car while jokingly saying “I hope you have good communication skills”, because we weren’t even able to look at each other. If we would have crashed with this no insurance would’ve covered anything. I decided to leave the surfboard (big part of our planned trip) and they weren’t even able to call a supervisor to sort something out. They made me write a mail and told me something would be done about it. Additionally the cooler inside the car didn’t work and the support just ignored us. After giving the car back they refunded us the whole surfboard and nothing else. That’s their definition of service, so keep that in mind before renting anything from here.
The car was fine, everything surrounding it was just awful and plain rude.
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