Oro Vivo
1.5/5
★
based on 8 reviews
Contact Oro Vivo
| Address : | Av. do Colégio Militar 37, 1500-313 Lisboa, Portugal |
| Phone : | 📞 +78 |
| Website : | http://orovivo.ch/pt/ |
| Categories : | |
| City : | Lisboa |
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Pedro Gonçalves on Google
★ ★ ★ ★ ★ Pessimo apoio ao cliente, constantes erros nas encomendas, nao atendem.
 Bad customer support, constant errors in orders, they don't answer.
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Ana Elisabet Baptista on Google
★ ★ ★ ★ ★ Não recomendo, efectuei pagamento da enconenda, enviei o comprovativo e nem encomenda nem resposta!
apoio ao cliente inexistente.
I do not recommend it, I made payment for the order, sent proof and neither order nor response!
non-existent customer support.
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loury Brix on Google
★ ★ ★ ★ ★ Empresa desorganizada, as lojas onlines não dão apoio ao cliente e as fisícas parecem que nem sabem que as onlines existem, de tão indiferentes que ficam quando lhes é questionado sobre.
Disorganized company, online stores do not support customers and physicists seem to not even know that online stores exist, so indifferent are they when asked about it.
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Cristina Santos on Google
★ ★ ★ ★ ★ Entrei na loja Oro Vivo do colombo pelas 21.30m no dia 15/12.
A funcionária estava ao balcão a falar ao telemóvel e assim permaneceu durante o tempo todo que ali estive.
Posteriormente quando necessitei de ajuda fiz sinal à Vendedora (Sara) que ainda permaneceu ao telefone (e não me pareceu ser uma chamada profissional).
Com uma cara de poucos amigos questiona-me: o que precisa?
Nem boa noite, nem um sorriso.
Eu questiono o valor de uma peça, esta vira me as costas e começa a rir.
Eu questiono: "mas está a rir se porquê?"
E ela diz: "porque cada peça tem um valor". Como quem diz não me vai questionar os valores das peças todas.
E eu já irritada com a situação digo: "claro que sim, mas preciso de saber certo?"
E ela agarra numa capa e diz "tem de esperar"
E eu: " com certeza"
Diz me o valor ao balcão, nem se aproxima, nem acompanha, nem pergunta absolutamente nada.
Estava sozinha na loja e de seguida entra um casal, e ela dirige se ao senhor e questiona se ele necessita de ajuda.
Não reclamei porque estava com alguma pressa.
Claramente que a senhora fez juizos de valor e foi preconceituosa porque sou de raça negra e tenho cara de adolescente, mas o que a senhora não sabe é que sou Médica e sim tenho bens/valores para comprar aquilo que ela jamais poderá comprar na vida.
Respeito, humildade e educação.
I entered the Oro Vivo store in colombo at 21.30m on 12/15.
The employee was at the counter talking on her cell phone and remained like that during the entire time I was there.
Later, when I needed help, I signaled the Seller (Sara) who was still on the phone (and it didn't seem like a professional call to me).
With a face of few friends, he asks me: what do you need?
Neither good night nor a smile.
I question the value of a piece, it turns its back on me and starts laughing.
I ask: "but why are you laughing?"
And she says: "because each piece has a value". As if you say you will not question the values of all the pieces.
And I'm already irritated with the situation and say: "of course I do, but I need to know right?"
And she grabs a cape and says "you have to wait"
And I: "surely"
He tells me the amount at the counter, he doesn't approach, doesn't accompany or asks anything at all.
She was alone in the store and then a couple enters, and she turns to the man and asks if he needs help.
I didn't complain because I was in a hurry.
Clearly, you made value judgments and were prejudiced because I am of black race and I look like a teenager, but what you do not know is that I am a Doctor and I do have goods/values to buy what she will never be able to buy in life.
Respect, humility and education.
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CooKing Bog on Google
★ ★ ★ ★ ★ Bad service
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Владимир Талесник on Google
★ ★ ★ ★ ★ not good
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Irina B on Google
★ ★ ★ ★ ★ It was the most terrible service, that I had at the last time. You should to study your personal working!!!
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Manzeel Bhandari on Google
★ ★ ★ ★ ★ Discusting people and irritating behaviour
They must learn how to deal with clients
They don't want their clients to back again once you bought something from their the shopping will be first and last time for sure
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