Palácio das Especiarias

4.5/5 based on 8 reviews

Contact Palácio das Especiarias

Address :

R. Horta Seca 11, 1200-221 Lisboa, Portugal

Phone : 📞 +987
Website : http://www.palaciodasespeciarias.com/
Categories :
City : Lisboa

R. Horta Seca 11, 1200-221 Lisboa, Portugal
L
Lau on Google

The hotel reception staff is very nice. The hotel itself is beautiful. Everything is clean and the food is excellent. All their pastries are home made in the hotel. But. Don't go here if you like to sleep. Not only is the kitchen in among the rooms, the kitchen personnel is loud all night long. We asked them to be quiet, but that had no effect. Expect to hear them laughing, chatting and clanging plates together at 2:30AM. Trash is collected at night right in front of the hotel (4:00AM).
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János Medveczki on Google

Very helpful and kind staff, clean and comfortable atmosphere. We were here with my wife at our 10th marriage anniversary and I can say everything was great. The breakfast was also great with a pinch of piano music. Absolutely recommended!
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Rik Simoens on Google

I am giving this place a 5 star because it is unique. I would remove a star as some of the (bath)rooms need a bit refurbishing or say there is no safe in the room. But ... they are easily gaining the star back for the overall ambiance, the excellent breakfast, the music at breakfast, the sweets, the location, in short for just being a different hotel than all the rest.
高先生 on Google

My jaw dropped when I walked into this palace. They have great costumer service. All the clerk's are dressed to impress and are very professional. We had a lovely room facing the ocean. It's an impressive building which is over 400 years old. You feel like the rich and famous while dining inside until you enter your room. I gave 4 stars for these reasons. First off the walls are super thin so you often can hear water pipes and people singing in the shower next to your flat. Second the interior window shutter lock is broken so you feel a bit locked up. Third the stair well is quite dangerous. Super narrow and made from low quality wood. The tiles and shower are really run down. There isn't a phone in the room so that's a bit of a pain if you need to get in touch with reception. Also note to anyone leaving anything on the balcony is to bring it inside. They don't have dry cleaning facilities on site and the guy at the front desk gave me a bit of a rude remark after I told him about my problem. He was able to suggest a place in the end. The free breakfast was decent. Some things were top notch others were rubbish. The coffee and milk were awful. They like to give cake for breakfast which is a bit weird. Suppose you got a sweet tooth this place is up your alley.
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gyon mittens on Google

Charming place if you want something a bit different. We ended up booking a room that is in basement level opening to a small courtyard, with no windows and limited light. Coming from uk , that is least I wanted to have. The staff went out of their way to accommodate us in another rooms, so ended up in 4 rooms over 5 nights. Is it a perfect hotel? Perhaps not at every level, but what they provide definitely is. From arrival, to leave they are very helpful. Gym is amazingly equipped (need to book in advance). Breakfast is good, lots of cake, even served in kitchen where it's made, giving a wonderful homely feel to it. Leftover cakes thrn served all day to eat. Lots of lovely common rooms to spend time in, even real fire. The building is an adventure to discover. Beds are comfy, each room has its charms and quirkiness. Small doors, old light switches, even a very old common bathroom just off dining area with and old flush knob. Location is perfect. This place just feels nice and special which definitely worth 5 stars. Everything else just adds to the charm.
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Emanuele Rotondo on Google

They extended one year voucher as initially planned up to 2 years without asking for client permission and agreement but doing that on their own benefits without caring of my requests. Very low customer service - they tried to keep on ignoring my requests and I had to push a lot before I could receive answers (never accomplished)! * Please avoid to deal with them.
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Alfiya Timorshina on Google

Great place. Overall experience is nice, service is warm, breakfast is great and live piano music accompanied. Amenities are authentic, this is an old hotel, so expect things to work accordingly. It has its charm. We definitely enjoyed it.
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Azeem Lalani on Google

The staff here are incredible. So warm, welcoming - they really make your stay great. Lost a star because of cleaners and gym. Didn't seem to do a great job of cleaning. We stayed over a week and they didn't give an extra toilet roll, had to go and take some from the communal one. The gym here is amazing. Easily the best I've seen in a hotel. The facilities are excellent, you can really train here with multiple machines, two racks and a plethora of equipment. The difficulty is with booking it's use. There isn't a very good system of booking. The hotel have to phone the trainers who might not be available at the time to let the hotel know if they are using the space or not. (The gym is so good personal trainers use it for their clients) A simple sheet of paper would solve this problem if a spreadsheet is too technical! All in all I'd really recommend a stay here. Perfect location, really quaint historic building, delicious breakfast and incredible staff.

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