Ponto CTT Olivais Norte - Praça das Casas Novas
3.3/5
★
based on 4 reviews
About Ponto CTT Olivais Norte
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Contact Ponto CTT Olivais Norte
Address : | Mercado Encarnação Sul, Praça das Casas Novas, 1800-053 Lisboa, Portugal |
Phone : | 📞 +8989 |
Postal code : | 1800 |
Website : | http://www.ctt.pt/ |
Categories : | |
City : | Lisboa |
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Joana Alves on Google
★ ★ ★ ★ ★ |
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Mario Roldan on Google
★ ★ ★ ★ ★ Esta cerrado permanentemente
It is permanently closed
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Sara Araújo da Fonseca Garcia Fernandes on Google
★ ★ ★ ★ ★ Numa tentativa de agendar uma segunda entrega de uma encomenda ,que fiz on line,
e ,após ter enviado emails consecutivos e ter efectuado duas chamadas telefónicas para os
serviços de atendimento ao cliente dos CTT Expresso, para que me fizessem a referida entrega,
nunca resolveram este assunto. A resposta que me deram ,foi sempre a mesma, ou seja
que o meu contacto mereceu a “melhor atenção” daqueles serviços e que iriam fazer as respectivas
diligências para fazer esse agendamento.
Passados 11 dias até à data de hoje, dado que os CTT Expresso NADA fizeram ,apesar de eu ter
pago on line, antecipadamente a quantia referente a uma segunda entrega, resolvi contactar a
Senhora que se encontra à frente do POSTO CTT DOS OLIVAIS NORTE, a quem relatei o que se
estava a passar. Esta senhora, muito prestável e muito atenciosa, imediatamente me respondeu
que iria tentar resolver o meu problema, tendo conseguido que a segunda entrega me fosse
feita poucas horas depois.Demonstrou assim, ser uma GRANDE PROFISSIONAL, MUITO
EMPENHADA EM SERVIR OS CLIENTES DA MELHOR FORMA. A acrescentar a estas diligências,
que tão eficiente e rápidamente fez ,em prol dos serviços que presta, ainda teve a amabilidade
e o profissionalismo de (sem me conhecer pessoalmente), me contactar ,ao final da tarde,através do seu telemóvel pessoal, para se inteirar se o meu problema tinha ficado resolvido e se a referida
entrega tinha sido efetuada.
Não poderia deixar de lhe expressar os meus agradecimentos e de LOUVAR o seu desempenho.
In an attempt to schedule a second delivery of an order, I made online,
and, after sending consecutive emails and have made two telephone calls to the
customer service CTT Expresso, to make me that supply,
They never solved this. The answer they gave me was always the same, ie
that my contact deserved the "best care" of those services and they would do their
efforts to make this appointment.
After 11 days as of today, as the CTT Expresso Nothing did, even though I have
paid online in advance the amount related to a second delivery, I decided to contact
Lady lying ahead of CTT DESK OF NORTH OLIVAIS, who reported what
I was going on. This lady, very helpful and very attentive, immediately answered me
he would try to solve my problem, having achieved the second delivery was me
It made a few hours depois.Demonstrou thus be a GREAT WORK, VERY
Committed to serving BEST MODE OF CUSTOMERS. In addition to these steps,
that as efficiently and quickly made in favor of the services provided, also was kind enough
and the professionalism of (without knowing me personally), to contact me, in the evening, through their personal mobile phone, to learn if my problem had been resolved and if said
delivery had been made.
I could not fail to express you my thanks and praise your performance.
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Helder dinis on Google
★ ★ ★ ★ ★ Top
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