Santiago de Alfama - Boutique Hotel
4.7/5
★
based on 8 reviews
Contact Santiago de Alfama - Boutique Hotel
Address : | R. de Santiago 12, 1100-494 Lisboa, Portugal |
Phone : | 📞 +9 |
Website : | http://www.santiagodealfama.com/ |
Categories : |
Hotel
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City : | Lisboa |
Description : | Elegant quarters in a 15th-century boutique hotel with a restaurant, a bar & a spa. |
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Andrew Carter on Google
★ ★ ★ ★ ★ Stayed here for 2 nights on a holiday with my wife, on the 2nd night was woken up by alarms that kept going off for 2+ hours. No apology from the staff or any notice of why alarms were going off. Instead, the next day when my wife called and complained about not getting any sleep, she and I were accused of smoking in our room. We obviously left right away and went to a much nicer (real 5 star) hotel, but not before speaking with the hotel manager first as this was a ridiculous accusation. The woman was somewhat professional, but she continued to place accusations and did not listen to her guests. For a supposed 5 star hotel, this was the worst place I have ever stayed. Don't come here unless you want to not sleep and be disrespected while paying hundreds of dollars a night. Worst hotel experience I have had in 10 years. Would give a -5 if it were possible. The room was fine itself and the castle underground is cool. But there is something wrong with their alarms system here & the staff needs proper hospitality training.
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Niklas von der Forst on Google
★ ★ ★ ★ ★ Perfect stay, I would give six stars if I could choose. The team, including the owner, at Santiago de Alfama is spectacular. Can't remember such a fantastic stay at a city hotel elsewhere.
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Annie Campbell on Google
★ ★ ★ ★ ★ Stayed here for our last two nights in Lisbon. It is in a beautiful location right across from an incredible lookout point and easy access to the Chiado area where there are great shops and restaurants. We booked the basic room, but were upgraded to a better room upon check in because they had extra availability. The staff was very attentive and assisted us with booking our pre-flight COVID tests and taxi to the airport, and they provided a great dinner recommendation for our last night. The amenities were lovely- water and espresso on the room, comfy robes, free drink passes for the bar, and a small outdoor terrace. I would definitely stay at this hotel again!
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Keith S on Google
★ ★ ★ ★ ★ Very accommodating place. Everything was easy, from checking-in to checking-out. Staff was AMAZING. Beautiful bathroom and view from the main room. The only negative I'd say is how it was a bit difficult to find this place because of all the one-ways in Lisboa.
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Nuttaya Luengluetham on Google
★ ★ ★ ★ ★ beautiful, nice room, friendly & TOP service, excellent food @Audrey's.
Our family had a lovely time :-) we will go to visit again.
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Sophia Spalten on Google
★ ★ ★ ★ ★ Amazing Hotel!!! Must stay. The service is phenomenal and the people who work there are so helpful and nice. The restaurant at the hotel is remarkable. The food is just perfection. Our room's bathroom was very big and clean and the room was also spacious for a city hotel. They had lots of tasty delicious treats prepared for us, and the room service was swift and able to work with customized orders. There also is an outdoor terrace with a couch and table to enjoy the spectacular view of the city. If you ask the reception to recommend anywhere to eat or visit at the city they give great recommendations. Overall this was one of the best hotels I have ever stayed at.
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Elena-Denisa Toma on Google
★ ★ ★ ★ ★ One of the most beautiful places I've ever been. The staff is extremely friendly and smiling, the rooms have a splendid view, the design of the rooms is in a welcoming and vintage style, but also modern. Breakfast at the hotel restaurant is the best in Lisbon! The entire location is clean and complies with all safety precautions. The hotel is located in the historic center, very close to all sights. Thanks! I can't wait to go back!
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Meredith Fujita on Google
★ ★ ★ ★ ★ This is a lovely little hotel located perfectly within the oldest and IMO most charming part of Lisbon, within walking distance of all major sites. The rooms are beautiful, well-appointed, and exceptionally roomy for a city-center property. Every square inch of the rooms and common areas are immaculately clean. The restaurant serves a delicious breakfast - the pancakes are a standout! Stop by Manny’s bar after a day of sightseeing and have Bruno fix you up a delicious craft cocktail. Highly recommend it, and will definitely stay again!
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