SmartBoxx
4.7/5
★
based on 8 reviews
Oficina especializada Smart em Lisboa. Serviços de Mecânica para o seu carro Smart. Realizamos trabalhos de mecânica, estética, pneus, electrónica, revisões, entre outros.
Especializados em todos os veículos da gama Smart.
Venha conhecer os nossos serviços!
Contact SmartBoxx
Address : | Tv. Reboleira 15, 2700-708 Amadora, Portugal |
Phone : | 📞 +999 |
Website : | http://www.smartboxx.pt/ |
Categories : | |
City : | Amadora |
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Jorge de Brito on Google
★ ★ ★ ★ ★ Precisei de substituir o cabo de aço da porta esquerda do meu Smart fortwo 450 de 2003. Fui recebido com simpatia e informado pelo mecânico que executou o trabalho que o custo do cabo seria 35 euros e 2h de mão de obra, a 30 euros por hora, o que ficaria em 95 euros. Questionei sobre as 2h por me parecer ser demasiado tempo e o mecânico explicou-me que se tratava de um trabalho complexo sendo necessário desmontar o painel exterior e interior da porta e que não demorava menos de 2h. Consubstanciado na minha ignorância e acreditando que não me estariam a enganar aceitei as condições.
Conclusão: O serviço foi executado em 15 minutos (tempo real, não é força de expressão). Explicação para a cobrança das 2h: o mecânico é top, muito bom, consegue em 15 minutos o que os outros só conseguem em duas horas (daí terem que cobrar 2 horas), explicado pelo colega que me pediu e recebeu o dinheiro e que me pareceu constrangido com a situação ( Bruno ? não tenho a certeza), ofereceu-me uns tapetes e colou uma fita na matrícula com publicidade à smartboxx , que entretanto já arranquei. Deixei claro que tinha sido burlado e que não voltaria. Não consigo qualificar esta mentalidade, esta cultura reprovável e que só pode ser condenada. Atenção aos futuros clientes: não há multibanco.
I had to replace the steel cable on the left door of my 2003 Smart fortwo 450. I was received with sympathy and informed by the mechanic who carried out the work that the cost of the cable would be 35 euros and 2 hours of labor, at 30 euros an hour , which would be 95 euros. I asked about 2h because it seemed to be too long and the mechanic explained to me that it was a complex job and it was necessary to dismantle the exterior and interior panel of the door and that it would not take less than 2h. Consubstantiated in my ignorance and believing that they would not be deceiving me, I accepted the conditions.
Conclusion: The service was executed in 15 minutes (real time, it is not a force of expression). Explanation for the charge of 2 am: the mechanic is top, very good, he gets in 15 minutes what others can only get in 2 hours (hence they have to charge 2 hours), explained by the colleague who asked me and received the money and who he seemed embarrassed by the situation (Bruno? I'm not sure), he offered me some carpets and pasted a tape on the license plate with advertising to the smartboxx, which in the meantime I already started. I made it clear that I had been scammed and that I would not return. I cannot qualify this mentality, this objectionable culture that can only be condemned. Attention to future customers: there is no ATM.
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Jorge Da Silva on Google
★ ★ ★ ★ ★ Estive lá hoje pela primeira vez, fiquei bem impressionado, sabem do que falam e dão de imediato estimativas de preço. São pro's em Smart
I was there today for the first time, I was very impressed, they know what they are talking about and they immediately give price estimates. Are pro's in Smart
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António José Espirito Santo on Google
★ ★ ★ ★ ★ 100cento profissionais e prontidão no trabalho com preços acessiveis
100100 professionals and work readiness at affordable prices
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Miguel Silva on Google
★ ★ ★ ★ ★ Fui a Smartboxx pela primeira vez e só posso dizer bem.
desde a simpatia ao telefone, presencial, explicaram tudo minha esposa (pois foi ela que foi lá), tiraram as dúvidas que tinhamos.
ajudaram-nos a afinar algumas coisas sem alterar o preço combinado.
I went to Smartboxx for the first time and I can only say well.
from the sympathy on the phone, in person, everything was explained to my wife (because she was the one who went there), cleared up the doubts we had.
helped us to fine-tune some things without changing the agreed price.
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Vitor Santos on Google
★ ★ ★ ★ ★ Bons profissionais, com preço justo
Good professionals at a fair price
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Paulo Ribeiro on Google
★ ★ ★ ★ ★ Fui à smartboxx pela primeira vez no outro dia, pleno agosto. A qualidade do serviço começa logo no atendimento telefónico. Simpáticos, interessados, a fazerem logo um primeiro despiste.
A oficina está limpa, arrumada e organizada, o que diz bastante sobre quem está a trabalhar lá.
O mais importante... Resolveram o problema que me tinha levado lá de forma rápida e eficiente. E ainda demonstraram interesse pelo carro, resolvendo um outro problema que tinha, e avaliando outros problemas habituais. Fiquei super contente com o serviço.
E relevante em tempos de covid, havia a preocupação de usar máscaras por parte das várias pessoas que frequentavam a oficina.
I went to the smartboxx for the first time the other day, full August. The quality of service starts right away with the telephone service. Friendly, interested, to do a first screening.
The workshop is clean, tidy and organized, which says a lot about who is working there.
Most importantly ... They solved the problem that had brought me there quickly and efficiently. They also showed interest in the car, solving another problem they had, and evaluating other usual problems. I was super happy with the service.
And relevant in times of covid, there was a concern to wear masks by the various people who attended the workshop.
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Hildebrando Edvardes de Oliveira Júnior Edvardes on Google
★ ★ ★ ★ ★ 5* sao sempre atenciosos e boa qualidade e preço super indico?
5* are always attentive and good quality and super price.
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João Pereira on Google
★ ★ ★ ★ ★ Very good professionals!
I'am DIY mechanic, and I couldn't figure it out why smart 450 cdi was in LIMP mode, they found out was from egr, fix it, in 2 days! and didn't charge nothing!
In Portugal I found that is very difficult to find proper workshop for SMART cars, not anymore!
Thank you for premium fast professional service!
Keep it, is gold!
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