Tivoli Sintra Hotel
4/5
★
based on 8 reviews
Contact Tivoli Sintra Hotel
| Address : | Praça da República, 2710-616 Sintra, Portugal |
| Phone : | 📞 +97 |
| Website : | https://www.tivolihotels.com/en/tivoli-sintra%3Futm_campaign%3Dlocal-gmb%26utm_medium%3Dorganic_search%26utm_source%3Dgoogle_gmb |
| Categories : |
Hotel
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| City : | Sintra |
| Description : | Casual hotel offering bright rooms & suites, plus a bar, a restaurant & complimentary breakfast. |
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Tiago Mota on Google
★ ★ ★ ★ ★ Called on porpuse to know if they had parking spot. They told yes in general Tivoli line and in Sintra-tivoli complex. When I got there they said no parking not even able to use their garage. No "sorry" from front-desk. Beds are terrible. Covid passaport required to enter but no information any were. Completly illegal form of descrimination, Formal complain fullfilled.
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Jung Kim on Google
★ ★ ★ ★ ★ Positive points:
1. Amazing view
2. Nice check-in. They kept our luggages since we've arrived early. After hiking they already put our luggages in our room.
Negative points:
1. Equipment of the room was disappointing.
Plastic coffee cups (even 3 star hotels provide real espresso cups)
Entrance light was blinking. So we had to kept turning it off.
Terrace door didn't close correctly.
Toilet flushing button popped up out.
They left a tiny bottle of shampoo and a shower gel for 2 persons. So I had to ask them more.
2. Horrible breakfast
Breakfast was not buffet like other hotels. Once we sit, a waiter gave us one plate of ham and cheese(3slices of cheese 3 slices of ham) + bread basket and one small plate of fruit. They had to ask if we wanted coffee or tea but they were so busy to cover all the table. We waited for 10 mins to ask coffee but they didn't come. So I had to go to the bar table in order that they could recognise me.
I don't understand why they keep this breakfast system. Either should open buffet breakfast or hire more waiters to cover all the tables.
After finishing it, we were still so hungry. The waiter came to us. I thought he would ask if we wanted more food. But he asked us if he could clean the plates.
We came out from hotel remaining very hungry.
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Alexandra Cruz on Google
★ ★ ★ ★ ★ We had the most wonderful experience at Tívoli Sintra. The location is perfect to see all of the historical sites and tour the town. The most incredible thing is the view. We had a balcony overlooking the castles, it felt like we were nestled in the mountains, like out of a romantic movie. It’s truly magical! The restaurant is delicious and the included breakfast was excellent. The customer service was above and beyond. When we mentioned to the waiter that we were on our honeymoon, he sent a bottle of champagne and dessert up to our room. It really made our evening special! I just wish we had more time to spend here! We will definitely be back. Thanks for the fantastic stay!
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Neil on Google
★ ★ ★ ★ ★ Superb room overlooking the National Sintra Palace. Kind staff, especially the young lady at reception who went out of her way to explain the logistics of getting to Pena Palace.
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Mohamed Elsayed on Google
★ ★ ★ ★ ★ Nice hotel, View from the room is breathtaking ( hill view), Parking available in front of the hotel, nice staff, room is good, comfortable bed, near attraction sites, palace is only accessible by taxi or Bus( not allowed for private cars),and the hotel is near bus station.
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Ursela Rabe on Google
★ ★ ★ ★ ★ Love this hotel. Incredible views. Best location. Friendly and helpful staff, especially at reception. Thank you for making my stay in Sintra memorable.
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The Freeze on Google
★ ★ ★ ★ ★ We absolutely loved our stay here, kind staff, comfortable bed & good cushions. Modern lobby and bar areas, great views and central location. One up on some of the 5 star properties we stayed in. Thank you
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Arie Tal on Google
★ ★ ★ ★ ★ The room is nice. The view is also nice but really not as good as they make it look on their site. We had a strong damp smell in the shower but we were there just one night so we didn't bother do ask to change the room. The smell was so strong you could smell it in the hallway. The other hallways didn't have such a smell so I'm sure it was a specific issue with the room. The breakfast is extremely basic and NOT worth the cost. But the service is good, people were nice and the location simply cannot be beaten. I would go back there if in ever visit Cintra again (but I'll skip the breakfast)
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