Casa Alfazema do Monte
4.5/5
★
based on 8 reviews
Contact Casa Alfazema do Monte
Address : | |
Phone : | 📞 +9797 |
Website : | http://alfazemadomonte.pt/ |
Categories : |
Hotel
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City : | Alcoutim |
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Sementes Raras on Google
★ ★ ★ ★ ★ Local calmo e simpático. A casa alfazema do Monte é muito agradável, acolhedora com um jacuzzi para duas pessoas onde se pode relaxar depois de um dia de caminhada. Recomendo.
Quiet and friendly place. The house's lavender hill is very nice, cozy with a two person jacuzzi where you can relax after a day of hiking. Highly recommend.
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Estudo Mercado on Google
★ ★ ★ ★ ★ Passamos um fim de semana muito bem passado. Correu tudo muito bem, a casa é muito acolhedora com alguns pormenores interessantes. O jacuzzi soube muito bem depois de um dia de caminhada. Certamente voltaremos.
We spent a weekend very well spent. Everything went very well, the house is very cozy with some interesting details. The jacuzzi tasted very good after a day of hiking. We will certainly return.
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Adriana Oliveira on Google
★ ★ ★ ★ ★ Lugar maravilhoso, perfeito para quem deseja tranquilidade, simples e bem equipado, pude desfrutar dias incríveis, fui muito bem recebida, o anfitrião sempre mostrou disponibilidade em me atender e tirar minhas dúvidas, além de indicações do que fazer próximo a região, e sugestões de restaurantes, obrigada pela estadia, super indico para todos ?
Wonderful place, perfect for those who want tranquility, simple and well equipped, I could enjoy amazing days, I was very well received, the host always showed willingness to meet me and answer my questions, as well as indications of what to do near the region, and suggestions of restaurants, thanks for the stay, super recommend for all ?
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Luis Dominguez on Google
★ ★ ★ ★ ★ SIN VERGÜENZA ABSOLUTO. Aun seguimos atónitos con la falta de vergüenza y educación que tuvo este propietario. A parte de ECHARNOS, en el anuncio de booking ponía que tenía calefacción, al llegar la casa estaba helada y no veíamos calefacción por ninguna parte... Al preguntarle nos dijo que la chimenea era la calefacción y que si queríamos por 25€ más podíamos tener una estufa de gas. Claro está para la chimenea había 4 palos simbólicos (adjunto foto) y le pedimos leña puesto que una chimenea sin leña no puede considerarse calefacción... su respuesta... “en Alcautim ahora hacen 21 grados...” claro!!! Pero es febrero y la casa está helada!!!.
Que podíamos ir a comprar leña al pueblo... todo esto después de toda la tarde discutiendo. Conseguimos que una vecina nos dejara leña, y que además ella dijo que no era la primera queja por este asunto, que estaba cansada de decirle al propietario que subiera el precio e incluyera calefacción de verdad.
Al final enviamos un email a booking y por un error cancelaron la reserva, y a las 23 de la noche el propietario nos escribe diciendo que debemos abandonar la vivienda si no lo solucionamos en una hora. En resumen... que nos echaba!!!
Después de hablar con booking no enteramos que este señor no quería una nueva reserva nuestra y por lo tanto nos tuvieron que reubicar a media noche... sin cenar y con dos perros a cuestas.
Nos echó!!! Lastima no poder dejarle esta crítica en booking, el propietario no tuvo la decencia ni de atendernos telefónicamente para solucionar esto como personas... todo vía WhatsApp.
Por otro lado, el jacuzzi funciona muy bien pero como la caldera de agua funcionaba mal había que estar pendiente puesto que de repente el agua salía fría y era para nada.
La casa está bien equipada por lo demás, muy bonita y completa, salvo por la calefacción y la falta de educación del propietario.
WITHOUT ABSOLUTE SHAME. We are still stunned by the lack of shame and education that this owner had. Apart from ECHARNOS, in the booking announcement he said he had heating, when the house was cold and we did not see heating anywhere ... When he asked, he told us that the fireplace was the heating and that if we wanted for € 25 more we could have a gas stove Of course for the fireplace there were 4 symbolic sticks (attached photo) and we asked for firewood since a fireplace without firewood can not be considered heating ... your answer ... "in Alcautim now make 21 degrees ..." clear! But it's February and the house is freezing !!!
That we could go buy firewood to the town ... all this after all the afternoon arguing. We got a neighbor to leave wood, and she also said that it was not the first complaint about this matter, that she was tired of telling the owner to raise the price and include real heating.
At the end we sent an email to booking and for an error they canceled the reservation, and at 23 o'clock at night the owner writes saying that we must leave the house if we do not solve it in an hour. In summary ... that threw us!
After talking with booking we did not find out that this man did not want a new reservation of ours and therefore they had to relocate us at midnight ... without dinner and with two dogs in tow.
He threw us out !!! Sorry not to leave this review on booking, the owner did not have the decency or to assist us by telephone to solve this as people ... all via WhatsApp.
On the other hand, the jacuzzi works very well but as the water boiler worked badly it had to be pending since suddenly the water came out cold and was for nothing.
The house is well equipped otherwise, very beautiful and complete, except for heating and lack of education of the owner.
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Marco Portillo on Google
★ ★ ★ ★ ★ Samuel y su familia son encantadores. El lugar está apartado (a 20min de Alcoutim) y es muy tranquilo y agradable. Las habitaciones son cómodas, con lo básico, todo está muy limpio. En la terraza se está de maravilla. Volvería sin dudarlo
Samuel and his family are lovely. The place is secluded (20min from Alcoutim) and is very quiet and pleasant. The rooms are comfortable, with the basics, everything is very clean. On the terrace it is wonderful. I would return without hesitation
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Marcelo Sousa on Google
★ ★ ★ ★ ★ Um bom alojamento, descontraído, simples e muito bem equipado. Passamos um belo fim de semana, aproveitamos o local para descansar e desconectar do meio urbano. As crianças adoraram, não temos nada a apontar. Recomendo para um casal ou um casal com filhos.
A good accommodation, relaxed, simple and very well equipped. We spent a beautiful weekend, we took advantage of the place to rest and disconnect from the urban environment. The kids loved it, we have nothing to point it out. Would recommend for a couple or a couple with kids.
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Versus Ese on Google
★ ★ ★ ★ ★ 100% recomendable. La casa es preciosa, espaciosa, cómoda, el pueblito muy tranquilo y el paisaje espectacular. El dueño amabilísimo y disponible. Para mejorar aún más, yo revisaría la seguridad de las ventanas. Por lo demás fenomenal.
100% recommendable. The house is beautiful, spacious, comfortable, the town is very quiet and the landscape is spectacular. The owner very friendly and available. To improve even more, I would check the security of the windows. Otherwise phenomenal.
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Vicky Anderson on Google
★ ★ ★ ★ ★ NO HEATING in February and told to leave at 10pm at night!!!
Don't misunderstand me, the house, the location, the decoration, the kitchen facilities, cleanliness etc etc were all excellent. But upon arrival we found there was no heating (as advertised on the website we booked with). Given it was the middle of February and the house has clearly been empty, it was extremely cold and continued to be even moreso into the night. I contacted the owner who advised me that the chimney and 4 small pieces of wood left provided the heating. I tried conveying several times that a) a chimney doesn't count as heating, heating implies radiators and/or space heaters, and b) in any case, there wasn't nearly enough firewood for 2 days.
The main bedroom is at the other end of the house with no heat reaching it, and the fireplace is very small to heat the large living/dining room, let alone the rest of the house in winter. I imagine in summer it's perfect – fresh and cool, but given that heating was advertised I was incredibly disappointed and left feeling extremely uncomfortably when the owner refused to provide what was advertised. Very irresponsible and unprofessional. A neighbour finally came to deliver firewood (still with no word from the owner admitting fault) and said we were far from the first guests to complain about the cold and lack of heating.
Eventually, my reservation was cancelled the owner tells me to leave at 10pm at night. Having the cancellation refunded doesn't make up for the 6 hours of awkward messaging and unpleasantness of packing up in a foreign country with 2 dogs, trying to make alternative arrangements at night. Extremely discourteous and unprofessional, and simply not right to misadvertise and respond so poorly.
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