Hospital da Luz Coimbra - Circular Externa de Coimbra
3/5
★
based on 8 reviews
Contact Hospital da Luz Coimbra
Address : | Praceta Professor Robalo Cordeiro, Circular Externa de Coimbra, 3020-479 Coimbra, Portugal |
Phone : | 📞 +999 |
Postal code : | 3020 |
Website : | https://www.hospitaldaluz.pt/coimbra/pt |
Categories : | |
City : | Coimbra |
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Antonio Cruz on Google
★ ★ ★ ★ ★ Patient in critical condition, on pressors, walk into room, pulse oximeter not connected, blood pressure not being monitored, ECG connectors connected to patient, wire not connected to telemetry, doctors not available on site if a code were to be called, horrible communication with patients and patient families, unjustifiable expense. There is a serious need for oversight and evaluation of the conditions offered at this facility.
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Eduard Melnikov on Google
★ ★ ★ ★ ★ We tried to visit Emergency today at night, but the hospital does not serve children under 12 years. It is a shame to have 24/7 without pediatrician. And also they charge for parking! OMG, it locates out of town, not center!
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Michael Roesch on Google
★ ★ ★ ★ ★ I visited the urgent care section of the hospital on 4/23/2019. The service was excellent, and the receptionists, technicians, and doctors all seemed to know a bit of English (i do not speak Portugese). I saw Doctor Jorge Velez, and I thought he was very professional. If you do not have an appointment, it might take a bit of time, but I was able to see a doctor fairly quickly. The cost of consultation, X-Ray, and blood test is inexpensive compared to USA costs.
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Katarzyna Nowak on Google
★ ★ ★ ★ ★ We are waiting for 2 hours for a routine scheduled appointment. It has been like that every time we had an appointment here. There are some serious issues with management of the hospital. How can it be acceptable to keep a crowd of patients in the same room for hours in the middle of pandemics?
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Nat F on Google
★ ★ ★ ★ ★ Been there today with my husband for an MRI scan. Having read the reviews prior to the appointment, we expected a bad experience. But we had a very good experience - everybody was pleasant to us, spoke English (as we don't speak much Portuguese yet), gave us helpful directions, called us a taxi back and overall was very helpful.
In terms of waiting times, we arrived about 30 mins early and had to wait a bit at the reception. But it wasn't a long wait. We then went through to the MRI exam quite quickly as well. In fact, the MRI guy let us into the room 2 minutes before the time of our appointment.
There were quite a lot of people in the hospital but I thought the staff followed the Covid measures and procedures quite orderly so I didn't notice any chaos.
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Nick on Google
★ ★ ★ ★ ★ Having read the other reviews I have to say that I cannot understand the negative comments. We arrived and tried to enter using the wrong entrance, the girl at the desk was very helpful and directed us (speaking perfect English) to the correct entrance. We then took a number and waited until our appointment time. I was called a couple of minutes early and dealt with pleasantly by all the staff. We then went and paid and the guy at the front desk went out of his way to be helpful by calling us a taxi.
I cannot imagine how this difficult time for us could have been dealt with any better than it was.
Many thanks to all the people that have helped us this evening.
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Laura Carolina Canela on Google
★ ★ ★ ★ ★ You pay a lot for an appointment and then when you go to pay it turned out that you have to pay much more because they charged extra for a every single thing.
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Magnus Ahlin on Google
★ ★ ★ ★ ★ A big warning for this scamming hospital. They charge a lot for a surgery then they charge extra even for appointments they book in which are clearly part of the surgery itself. They are also very disorganized and their communication is a mess. Stay away from them. You still end up waiting a very long time each time you go.
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