Restaurante Bella Itália - R. Dom Francisco Gomes 10

We arrived here and sat outside at lunchtime, we were the only ones there. Took ages for someone to come out and serve us, I put this down to them being short-staffed but as it turned out there were loads of staff standing around talking inside. The experience became worse when the food came out and was plonked unenthusiastically on our table. It was just pasta and ham we ordered for our son. It was just dry pasta with a few slices of processed ham on the side. I wouldn't dream of serving a meal that looked and tasted like this to guests in my house, let alone to paying customers in a restaurant. They should be embarrassed.

Made a huge error coming here on the first day when so hungry and during lunch time, so many places were closed before setting up for dinner. Food was greasy, table area outside is questionable for cleanliness and received glasses but I drank from the can as they were dirty.

Food was ok but service was awful. Our server was very short and rude. Its like she hated being at work or cannot stand tourists. After getting our food and drinks, she never came back to check on us and then we had to flag her down when it was time to pay. We could of drank another glass of wine, waiting for her. She was also rude to me when I tried to hand her my credit card to pay. " NO CARD!!!", she said. " ONLY CASH". Bad experience.

So disappointing. Went on a Sunday evening, the spaghetti bol was so basic and not worth 12euro. The roasted chicken was freezing and clearly just put in microwave for 5 seconds. Only thing that was nice was the chips. Waitress not friendly at all. Do not waste your money.

Friendly staff, a bit slow considering that I was only person sitting outside, didn't seem to be many tables indoor, but the salad was good and the ? just perfect.

If you take food take away, you’ll receive a 20% discount. We tried margarita 8>6,4 euro. I think it was the smallest pizza in my life… Quite nice taste, but still come on.

So while in Faro, we noticed a familiar Restaurant name from back home; we decided to give it a go but regretfully it was most certainly the worst experience during our stay. A family of four, we ordered salmon, swordfish, and 2 pizza's. The pizza's were generally on the small size but acceptable (but more about this in a moment). First of the salmon which we queried if it was on or off the bone. The waitress checked and then came back to say it was boned. When it arrived it was probably the smallest and thinnest piece of salmon I'd ever seen. Texture was very dry (over cooked) and low & behold 5 good size bones in it. Next the Pepperoni pizza which came freshly cooked with a fly baked in to it. Halfway through my family eating their food we had to ask where the swordfish was? Turned out it hadn't been ordered! This took a further 10 mins to arrive. Partway through our meal, a French lady with 2 young boys sat next to us. She waited at least 20mins to be served (asked for a bottle of water) and pizza's. Really felt sorry for them as it took some 40 mins to get their water and no idea when their food arrived as I'd left by then. However a couple who came after them ordered & ate well before them! Finally a comment from one of the French boy's who visited the establishment's toilet facilities and said in French (my daughter translated) 'there's no sink to wash your hands in in the washroom'. Upon requesting the bill, I asked to speak to the Manager to request a discount for the poor service we'd received. Despite several proclaims that you cannot expect customers to pay full price for what appeared to be consistently poor service, the Manager refused to budge. Reluctantly we paid full price (we were offered free desserts but at this point we really didn't want to stay here any longer than we needed to). I hope readers reviewing my post will find it useful; my recommendation would be to avoid eating here at any cost. There are plenty of other much better quality and affordable restaurants in the vicinity that will suffice.

First time visiting this restaurant. My first impressions were wrong. The staff were very friendly and accommodating. The front of house staff spoke very good english and provided us with an English menu. The food was delicious, we actually watched our meals being prepared in front of us and then stone baked. The pricing was absolutely fine and very reasonable. The building itself looks a little run down and could do with some care to bring it up to a better standard BUT this does not detract from the food and customer service experienced.